Can I pay my Updox invoice by ACH?
Yes. You set up ACH payments through your own bank or financial institution, using Updox’s banking information.
How do I set up ACH payments?
Contact Updox Support and ask for the Updox ACH document. It has all the Updox banking information your bank needs to set up the payment.
Give the ACH document to your bank or financial institution and ask them to set up the ACH payment to Updox.
After the ACH payment is started, email your remittance information to accounting@updox.com
Important: Always send your remittance information to accounting@updox.com after each ACH payment. This helps make sure your payment is applied to your account accurately and promptly.
What should I include in my remittance information?
Send the payment details your bank gives you when the ACH payment is started, so Accounting can match the payment to your account.
Who do I contact with ACH questions?
For billing or ACH payment questions, contact Updox Support using the chat in the lower-right corner of the Updox application.
Support option | Hours |
Updox Support chat | Monday–Friday, 8:00 AM–6:00 PM ET |