WebCargo's eBooking tool streamlines the process of booking cargo shipments by giving you access to live rates from over 55 airlines. This step-by-step guide will walk you through the process, from entering flight details to finalizing your shipment and receiving confirmation.
Watch the below video to see how to use this tool, or continue reading this article to find out how you can create an eBooking and find the best rates for your cargo.
Jump to each section by clicking on any of the following options:
1. Navigating to the New eBooking section
After logging in, click on the "+" symbol within the side menu, then click on New eBooking.
2. Entering your flight details
Clicking on the New eBooking button will direct you to the shipment details page. The fields for your details include the origin, destination, and departure date.
Indicate specifics about your shipment, such as the commodity type, whether you want to calculate by boxes or total shipment, and if your shipment is turnable and/or stackable.
a. Calculating by boxes
If you have multiple pieces with different dimensions and weights, click on Calculate by boxes, then input the shipment details for each piece. Make sure to indicate whether units are turnable and stackable.
To add different rows for each box, click the Add units button.
b. Calculating by total shipment
If you know the total weight and dimensions of your shipment, click on Calculate by total shipment, then input the shipment details. Your shipment total will be automatically calculated below the information you have entered.
Make sure to indicate whether units are turnable and stackable and click on the two boxes to confirm each unit is below 150 kg (330 lbs) and that their dimensions are under 110 x 65 x 65 cm. If either of these exceeds the limits, uncheck the relevant box. You’ll be prompted to enter the individual units.
If your shipment exceeds both weight and dimensions, you’ll be prompted with the following message asking you to choose the Calculate by boxes option.
c. Calculating by ULD
Some airlines also offer the option of calculating the total weight of the shipment by ULD. Select ULD to view different filters and add information about your ULDs.
You can select the ULD type from the dropdown and then enter the weight and volume of the ULD device. If you need to add more units, click the Add units button. You can find more information about shipping ULDs in this article.
After entering all your flight details, select your IATA number from the dropdown if you have multiple for your search, then click on the Search flights and rates button.
3. Viewing and filtering your results
You will find all results for your selected date and the following five days, as well as each airline’s availability, itinerary (departure and arrival times), surcharge information, and rates.
a. Organize your search results
You can organize your search results to display different options first according to your needs. Select from the header above your results which option you’d like to see first. By default, your results will be sorted by Cheapest.
Alternatively, switch to Best Value, which shows the fastest and cheapest option, or choose to sort by Quickest.
Finally, you can order your results by Greenest. This is sorted by the estimated average of the CO2 emissions of your shipment, which is calculated based on the cargo weight and dimensions. Find out more about our cargo emissions calculator in this article.
Tip: Look for the Cheapest, Best Value, Quickest and Greenest icons in the rate cards to find the best results, like in the example below. You can see this rate is the cheapest, quickest and best value.
Some airlines offer the capability to view and book with your negotiated contract rates. If the airline offers contract rates, you can identify them by the “C” symbol on the top right-hand corner of the rate card. Read more about contract rates in this article.
Read this article to find out more about how to view and filter your results.
b. How to add filters to your rate results
You can also apply filters to help you narrow down your results even more.
Add filters to show results from a specific company, a specific service offered or rate by the available airlines, whether you want direct flights or stopovers, the aircraft type, and the price and duration range.
Learn more about the different types of filters you can apply to your search in this article.
c. Select your preferred rate
Let's go back to viewing the rate results. On the left-hand side descending, you'll see the available airlines you can book with.
Tip: There are airlines which may be available for your chosen route but do not show in the results. Keep an eye out for these banners which allow you to get the contact details of each airline so you can get registered, see search results, and
start booking with them.
Find out which airlines are available in your region in this article.
Click on each square, or rate card, to view the price per kilogram, total price and the flight itinerary.
Clicking on these cards will show you detailed information about the flight, such as the rate per kilogram, included surcharges, and information about departure and arrival times.
Underneath the selected result, other shipping options will also be available: Highlighted rates and Alternative rates. Highlighted rates show an improved option on the selected rate, such as an Express service, with a price difference.
Click on Alternative options to see other flights which may work for your shipment. Things, like the price or flight time, may change.
If you’re not ready to book, you can bookmark your preferred rate and save it for later. Read more about the bookmarks tool here.
Once you have decided which rate best suits you, click the blue select button next to it.
4. Finalising your shipment
You'll then be taken to the flight details page, where you can view information relevant to your flight.
a. Itinerary
Here you can see the departure date and location, the duration of each flight and stopover, and the mode of transport for each leg. You can also copy your flight itinerary before booking if you wish to send it to your customer. See more about how to do this in this article.
b. Amount Due
Here you can view the total cost of your shipment, the rate per kilogram from the airline and the surcharges.
c. Operational times
Under the Operational times section you will find the limitations for the last acceptable time to send your cargo and when your cargo can be picked up.
d. Shipment
In this section, you will see which company your cargo is flying with, what the chosen service is, and what commodity or goods type you have chosen.
e. Load information
Here you will find the information about the load, in addition to the gross weight, volumetric weight and chargeable weight.
f. User identification
This shows the IATA code chosen for the shipment.
g. Cancellation policy
If your airline has a specific cancellation policy, you can find a link to it in this section. If not, you will be able to see this standard message.
5. Entering your AWB number
All that’s left for you to do now is to enter the AWB number for your flight and select your AWB type. There are three different options for selecting your AWB type.
Select the one that is correct for your shipment. Bear in mind that some airlines do not require you to enter an AWB to finalise a shipment and will automatically assign one to your shipment. You can find out which airlines offer this service in this article.
Tip: You can add airline stock to your account to be used when completing your shipment, instead of entering the AWB number manually. Find out how to do that here.
Make sure to double-check all of your details, as some airlines do not allow you to edit your shipment once you have booked. Once you’ve checked and are ready, click Book this shipment.
6. Managing your shipment
Once your eBooking is complete, WebCargo will communicate with the airline’s system to process your eBooking. Once the airline has received and confirmed your eBooking, you’ll receive a confirmation email with your shipment details.
To check the status of your eBookings at any time, you can expand the side menu and click on eBookings. Here you’ll be able to search for, view, and, in some cases edit pre-existing shipments.
Learn more about how to cancel or edit an eBooking by reading this article.
And that’s really how easy it is to book a shipment with WebCargo! If you have any questions, chat with us by clicking the blue speech bubble in the bottom right-hand corner.