Access & Reminder Notifications
WorkBright sends emails or text messages to your onboardees on your behalf inviting them to log-in and reminding them to complete required forms. Articles under this topic discuss the automated outreach -- what they say, when they go out, and how to optimize them.
8 articles
Setup and Configuration of Text Notifications for StaffHow are Text Notifications configured in my WorkBright account?
The Red Envelope/Bounce Notification Next to an Onboardee's NameWhat's the red envelope next to an onboardee's name on the Staff page? How do I make it go away?
The Welcome Email Your Onboardees ReceiveWhat does the welcome email look like that my employees, volunteers, or contractors receive after I add them to my WorkBright account?
How to Stop Reminder Emails to an IndividualMy contractor or employee is complaining that they are receiving reminder emails even though they believe they’ve completed everything. What can I do?
My Onboardee Never Received Their Welcome EmailMy onboardee is having trouble logging in, or is saying they never received their invite email from WorkBright. What do I do?
Consent Required for Text NotificationsDoes a staff member need to provide consent to allow WorkBright to send them text notifications?
Text Notifications Feature OverviewWhat are Text Notifications from WorkBright and how can I add them to my account?
I Tried to Reset My Password, But Never Received the Email to Reset ItI entered my email address in the "Forgot your password" link and I never received an email to change my password. Why not? What do I do now?