If you're registered with Peppol via another access point, your sales and purchase invoices may not land automatically in Accountable. Since Peppol only allows one access point for sending and receiving invoices, you need to unregister from your current provider and then register with Accountable. This article walks you through identifying your current access point, unregistering, registering with Accountable, and handling any invoices from your previous provider.
If you don't know your current provider, identify your Peppol access point
Search your name or VAT number on the public Peppol directory. The result shows the Peppol access point currently active. See the example below:
For more up-to-date details, use the Accountable Peppol registry, which is updated more frequently than the official Peppol registry ⏬
Step 1: Unregister from your current Peppol access point
To complete the switch, unregister from your current Peppol access point by contacting your provider directly. Below are some of the most common Peppol access points and how to reach them.
Access point name | Contact details |
Billit | |
B2B Router | |
Codabox | |
Comax | |
Crossinx (Unifiedpost Group) | |
Digiteal | |
Horus | |
Ixor | |
Klippa | |
Maventa | |
Octopus | |
Onfact | |
Odoo |
If you cannot find the contact information for your current provider, check their website or contact their customer support directly.
Step 2: Register with Accountable
Once you've unregistered from your current provider, register with Accountable in a few steps:
Go to Settings → Peppol in Accountable.
Click Start registration.
Complete the form and click Save.
Scan your ID document (both sides) and take a selfie.
Wait for your status to change to Active in the app. Once active, you can send and receive invoices directly in Accountable.
Read the full Peppol registration guide for detailed information.
What happens to invoices received through your previous access point?
When you switch your Peppol access point to Accountable, invoices you previously received through your old provider are not automatically transferred to Accountable. Each access point manages its own data independently, so your past invoices remain with your previous provider.
To add those invoices to Accountable, you need to import them manually: download your invoices from your previous provider and import them into Accountable.
💡 Tip: Before unregistering from your current access point, make sure to download or save any invoices you want to keep, so you can import them into Accountable afterwards.
Key takeaways
Peppol only allows one active access point at a time, so you must unregister from your current provider before switching to Accountable.
Use the Peppol directory or the Accountable Peppol registry to identify your current access point.
Contact your current provider directly to initiate the unregistration, then register in Accountable via Settings → Peppol.
Past invoices from your previous provider are not transferred automatically; you need to import them manually into Accountable.
Need help? Chat with us or email support@accountable.eu, we're happy to help.
Important: We can’t handle the unsubscription with another provider on your behalf. Please contact them directly to arrange this.