Skip to main content

I'm already registered on the Peppol network through another provider: How do I switch to Accountable?

Easily switch to Accountable as your Peppol Access Point by following these simple steps to deregister and re-register.

Written by Simon

Switching your Peppol registration to Accountable involves deregistering from your current Access Point and re-registering with Accountable. This article explains why you can only use one Access Point at a time and walks you through the steps to make the switch.

​

Why can't I use two Access Points?

The Peppol network assigns each participant a unique Participant Identifier linked to one Access Point. This ensures that documents are securely and correctly routed. Because of this setup, a participant can only be connected to one Access Point at a time.

​

Steps to switch to Accountable

  1. Deregister from your current Access Point

    • Contact the provider currently managing your Peppol registration.

    • Request the deactivation or removal of your registration.

    • This step is essential to free up your Participant Identifier and make it available for a new registration.

  2. Register with Accountable

​

Important to know

  • Single Access Point rule: Peppol participants can only use one Access Point at a time. Using multiple providers simultaneously can cause routing conflicts and document delivery issues.

  • Security first: This rule ensures secure and efficient electronic document exchanges.

​

Need more information?

For additional details, consult Peppol's official documentation.

​

Key takeaways

  • Each Peppol participant has one unique Participant Identifier, which can only be linked to one Access Point at a time.

  • Before registering with Accountable, you must deregister from your current Access Point provider.

  • Once deregistration is confirmed, complete your new registration directly in the Accountable app.

  • Using multiple Access Points simultaneously causes routing conflicts and should be avoided.

Need help? Chat with us or email support@accountable.eu, we're happy to help.

Did this answer your question?