Your Tax Coach is not available during weekends. If you have urgent questions, you can still reach out via the messaging system at any time and our automated bot will handle your request.
What happens when I send a message over the weekend?
By default, our automated system searches across all available resources and provides you with the clearest answer possible.
Here are the data sources it uses:
Articles from our Blog
All the content from our detailed Help Center
Specific answers prepared by our Tax Coaches
The Tax office website
To process your questions and provide the most accurate answer, Accountable sends your question to a language AI model via our Intercom provider. You can find the full list of Intercom data processors, and also refer to Accountable's Privacy Policy.
The information you share is subject to strict confidentiality and data protection rules. If you prefer not to share confidential data, you can wait until Monday to ask your questions or request to speak to your Tax Coach directly, and the automated messenger will stop.
Can I wait for my Tax Coach to reply instead?
If the automated answers do not meet your needs, or you prefer to speak to a Tax Coach directly, just say so in the messenger. Ask your questions and our team will get back to you as of Monday, as promptly as possible.
Need help? Chat with us or email support@accountable.eu, we're happy to help.