When you shop online, there's usually a spot at checkout to enter a coupon or promo code. If your gym doesn't run promo codes, that empty box can actually work against you — some potential members will pause and wonder if they're missing out on a discount, or reach out to ask you for a code that doesn't exist.
Good news: you're in control of whether that box shows up at all.
Go to Membership Setup.
Click Signup Options in the top right corner.
Find the Hide promo code field on signup pages toggle and turn it on.
Once it's on, the Promo Code box disappears from both your drop-in and membership signup pages — so prospects won't be left wondering whether a code exists.
📝 Note: If you share coupon links (the kind that carry the code right in the URL), those will still work and apply the discount automatically, even with this toggle on. This setting only hides the manual entry box — it doesn't turn off coupons you're actively using.
Want the box back? Just head back to Signup Options and toggle it off.
That's it — you're all set!