FAQ

How can I change my email address?

Get in touch with us if you need to change the email address you use for login

Written by Matthew Cockerill
Updated over a week ago

How can I change my password?

Reset your password and choose a new one with just a few clicks

Written by Matthew Cockerill
Updated over a week ago

How do I make use of coupon/discount code?

How to claim your discount on Premium Membership

Written by Matthew Cockerill
Updated over a week ago

Does my ckbk Premium Membership work both on the web and in the app?

Yes – ckbk Premium Membership works the same, however you access the service

Written by Matthew Cockerill
Updated over a week ago

How can I set or change my profile image/avatar?

Written by Matthew Cockerill
Updated over a week ago

Does ckbk offer corporate subscriptions?

Recipe developers, food scientist, development chefs, home economists - ckbk is the professional resource you need

Written by Matthew Cockerill
Updated over a week ago

How can I renew my subscription to ckbk?

Written by Matthew Cockerill
Updated over a week ago

How can I get a refund if I subscribed to ckbk and changed my mind?

Information on ckbk refund policies

Written by Matthew Cockerill
Updated over a week ago

How to stop receiving web browser notifications from ckbk

Instructions for disabling notifications, according to which browsers you are using

Written by Matthew Cockerill
Updated over a week ago

How can I check my subscription status or cancel my subscription?

Written by Matthew Cockerill
Updated over a week ago

How can I cancel my free trial?

Manage your subscription / trial via the ckbk website

Written by Matthew Cockerill
Updated over a week ago

Do ckbk recipes include video?

Written by Matthew Cockerill
Updated over a week ago

How can I hide the chat popup?

Is this window getting in your way? Here's how to make it go away!

Written by Matthew Cockerill
Updated over a week ago

How can I convert between cups and metric measurements?

A useful chart of conversions between metric, imperial and US cup measurement units

Written by Matthew Cockerill
Updated this week

Is there a ckbk app?

Where to find the ckbk app for iOS and Android

Written by Matthew Cockerill
Updated over a week ago

Does ckbk run a cookbook club?

Check out #ckbkclub on Facebook and Instagram

Written by Matthew Cockerill
Updated over a week ago

#ckbkclub FAQs

Written by Matthew Cockerill
Updated over a week ago

How does ckbk remunerate authors?

Written by Matthew Cockerill
Updated over a week ago

I am a publisher - can I work with you?

Written by Matthew Cockerill
Updated over a week ago

I am a cookbook author - can I work with you?

Written by Matthew Cockerill
Updated over a week ago

Can I suggest a cookbook for inclusion?

Written by Matthew Cockerill
Updated over a week ago

I'm looking for a book which was previously on the site but can't find it?

About ckbk's licensed collection and license agreements

Written by Matthew Cockerill
Updated over a week ago

Can I exclude a particular ingredient when searching?

Whether you have an allergy or food intolerance, or simply don't like a certain ingredient

Written by Matthew Cockerill
Updated over a week ago

How can I restrict to a particular national cuisine?

Written by Matthew Cockerill
Updated over a week ago

How can I find recipes which use US Cups?

ckbk lets you easily filter your results to find only results including your preferred units

Written by Matthew Cockerill
Updated over a week ago

How can I find recipes which use metric measurements?

ckbk lets you easily filter your results to find only results including your preferred units

Written by Matthew Cockerill
Updated over a week ago

How can I 'read' a book from cover to cover on ckbk?

Features to help you browse books on ckbk

Written by Matthew Cockerill
Updated over a week ago

Do I have access to the full cookbook or just the recipes?

ckbk is so much more than recipes

Written by Matthew Cockerill
Updated over a week ago

Can I embed a ckbk recipe (or multiple recipes) on my own website?

Find out how to use a carousel or a grid of recipe cards from ckbk on your own site

Written by Matthew Cockerill
Updated over a week ago

I am a NEFF customer – how do I claim my complimentary access to ckbk?

Written by Matthew Cockerill
Updated over a week ago

Does ckbk have an affiliate program?

Earn referral fees by linking to books, authors and recipes on ckbk

Written by Matthew Cockerill
Updated over a week ago