FAQ

Answers to common questions from ckbk users

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Written by Matthew Cockerill
Account

How can I change my email address?

Get in touch with us if you need to change the email address you use for login
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Written by Matthew Cockerill
Updated over a week ago

How can I change my password?

Reset your password and choose a new one with just a few clicks
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Written by Matthew Cockerill
Updated over a week ago

How do I make use of coupon/discount code?

How to claim your discount on Premium Membership
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Written by Matthew Cockerill
Updated over a week ago

Does my ckbk Premium Membership work both on the web and in the app?

Yes – ckbk Premium Membership works the same, however you access the service
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Written by Matthew Cockerill
Updated over a week ago

How can I set or change my profile image/avatar?

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Updated over a week ago

Does ckbk offer corporate subscriptions?

Recipe developers, food scientist, development chefs, home economists - ckbk is the professional resource you need
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Written by Matthew Cockerill
Updated over a week ago

How can I renew my subscription to ckbk?

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Written by Matthew Cockerill
Updated over a week ago

How can I get a refund if I subscribed to ckbk and changed my mind?

Information on ckbk refund policies
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Written by Matthew Cockerill
Updated over a week ago

How to stop receiving web browser notifications from ckbk

Instructions for disabling notifications, according to which browsers you are using
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Written by Matthew Cockerill
Updated over a week ago

How can I check my subscription status or cancel my subscription?

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Written by Matthew Cockerill
Updated over a week ago

How can I cancel my free trial?

Manage your subscription / trial via the ckbk website
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Written by Matthew Cockerill
Updated over a week ago