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FAQ
Answers to common questions from ckbk users
37 articles in this collection
Written by
Matthew Cockerill
Account
How can I change my email address?
Get in touch with us if you need to change the email address you use for login
Written by
Matthew Cockerill
Updated over a week ago
How can I change my password?
Reset your password and choose a new one with just a few clicks
Written by
Matthew Cockerill
Updated over a week ago
How can I set or change my profile image/avatar?
Written by
Matthew Cockerill
Updated over a week ago
Accessibility
Is there a way to adjust the font size on ckbk?
Tips for improving ckbk's accessibility and legibility
Written by
Matthew Cockerill
Updated over a week ago
Subscriptions
Can I switch between monthly and annual billing?
Written by
Matthew Cockerill
Updated over a week ago
Does my ckbk Premium Membership work both on the web and in the app?
Yes – ckbk Premium Membership works the same, however you access the service
Written by
Matthew Cockerill
Updated over a week ago
How do I make use of coupon/discount code?
How to claim your discount on Premium Membership
Written by
Matthew Cockerill
Updated over a week ago
How can I get a refund if I subscribed to ckbk and changed my mind?
Information on ckbk refund policies
Written by
Matthew Cockerill
Updated over a week ago
How can I check my subscription status or cancel my subscription?
Written by
Matthew Cockerill
Updated over a week ago
How can I cancel my free trial?
Manage your subscription / trial via the ckbk website
Written by
Matthew Cockerill
Updated over a week ago
How can I renew my subscription to ckbk?
Written by
Matthew Cockerill
Updated over a week ago
Does ckbk offer corporate subscriptions?
Recipe developers, food scientist, development chefs, home economists - ckbk is the professional resource you need
Written by
Matthew Cockerill
Updated over a week ago
General
How can I hide the chat popup?
Is this window getting in your way? Here's how to make it go away!
Written by
Matthew Cockerill
Updated over a week ago
How to stop receiving web browser notifications from ckbk
Instructions for disabling notifications, according to which browsers you are using
Written by
Matthew Cockerill
Updated over a week ago
Is there a ckbk app?
Where to find the ckbk app for iOS and Android
Written by
Matthew Cockerill
Updated over a week ago
Does ckbk have an Alexa skill?
Access your favorite cookbook recipes hands-free with our forthcoming voice skills
Written by
Matthew Cockerill
Updated over a week ago
Is there a Mac or Windows application to use ckbk?
Applicationize.me offers a handy way to run ckbk as its own application
Written by
Matthew Cockerill
Updated over a week ago
How can I convert between cups and metric measurements?
A useful chart of conversions between metric, imperial and US cup measurement units
Written by
Matthew Cockerill
Updated over a week ago
Does ckbk run a cookbook club?
Check out #ckbkclub on Facebook and Instagram
Written by
Matthew Cockerill
Updated over a week ago
Do you have vegan cookbooks?
How to find vegan cookbooks and recipes on ckbk
Written by
Matthew Cockerill
Updated over a week ago
Do ckbk recipes include video?
Written by
Matthew Cockerill
Updated over a week ago
#ckbkclub FAQs
Written by
Matthew Cockerill
Updated over a week ago
Licensing
How does ckbk remunerate authors?
Written by
Matthew Cockerill
Updated over a week ago
I am a publisher - can I work with you?
Written by
Matthew Cockerill
Updated over a week ago
I am a cookbook author - can I work with you?
Written by
Matthew Cockerill
Updated over a week ago
Can I suggest a cookbook for inclusion?
Written by
Matthew Cockerill
Updated over a week ago
I'm looking for a book which was previously on the site but can't find it?
About ckbk's licensed collection and license agreements
Written by
Matthew Cockerill
Updated over a week ago
Search
Can I exclude a particular ingredient when searching?
Whether you have an allergy or food intolerance, or simply don't like a certain ingredient
Written by
Matthew Cockerill
Updated over a week ago
How can I restrict to a particular national cuisine?
Written by
Matthew Cockerill
Updated over a week ago
How can I find recipes which use US Cups?
ckbk lets you easily filter your results to find only results including your preferred units
Written by
Matthew Cockerill
Updated over a week ago
How can I find recipes which use metric measurements?
ckbk lets you easily filter your results to find only results including your preferred units
Written by
Matthew Cockerill
Updated over a week ago
Browsing
How can I find which books are on ckbk?
Tips from tracking down the cookbooks you might find most useful
Written by
Matthew Cockerill
Updated over a week ago
How can I 'read' a book from cover to cover on ckbk?
Features to help you browse books on ckbk
Written by
Matthew Cockerill
Updated over a week ago
Do I have access to the full cookbook or just the recipes?
ckbk is so much more than recipes
Written by
Matthew Cockerill
Updated over a week ago
Partnerships
Can I embed a ckbk recipe (or multiple recipes) on my own website?
Find out how to use a carousel or a grid of recipe cards from ckbk on your own site
Written by
Matthew Cockerill
Updated over a week ago
I am a NEFF customer – how do I claim my complimentary access to ckbk?
Written by
Matthew Cockerill
Updated over a week ago
Does ckbk have an affiliate program?
Earn referral fees by linking to books, authors and recipes on ckbk
Written by
Matthew Cockerill
Updated over a week ago