FAQs - 2-Minute Test From Dashboard
Q: What is the Diligentsia 2-Minute Test?
The Diligentsia 2-Minute Test is a test to quickly demonstrate the power of the platform. For users that have registered onto the Diligentsia platform, the test can be found in your Core Workspace on your Company Dashboard. It consists of 29 questions tailored to your company/industry, a bespoke report, a test certificate and free KPI Report for your company.
How does it work?
Completing our two-minute test is quick! The key steps to completing the two-minute test in summary are:
That's it.
Please click on the indent above to expand into more instructions.
FAQs - 2- Minute test From Dashboard
Q Does it cover all the features of the platform?
No. It is a quick multiple choice test to provide an initial report, along with a link to a FREE bonus KPI Report.
Q How it is different from the Business Audit?
It is a different test from the questions asked in the full Business Audit, which has 10 on each section.
Q: Is there a cost associated with the 2-Minute Test?
The test is included as part of your dashboard functionality at no additional cost, irrespective of your subscription plan.
Q Does completing it count towards my certification?
No. With this test you get a Diligentsia pass (green)/fail (red) certificate, which is separate from the Diligentsia bronze/silver/gold certification.
Q Can I share the test results?
Yes. You can either get one or more of your colleagues to register their own user account and provide them access to your company dashboard (provided you are an owner and so have the appropriate admin rights), or having registered yourself, you can download a .pdf report and share it in email or paper form with them.
Q: Can I take the 2-Minute Test without completing all dashboard modules?
Yes, the test runs independently of your modules completion.
Q: My company's objective is growth, but i want to take the Investment ready test. Can that work?
Currently, you can only take the two minute test of your company's objective(I.e If you selected Investment ready when you were registering, you can only take the Investment ready test)
Q: How long do the test results stay on my dashboard?
The test results remain available until you retake the test. There is a .pdf report of the test and you are also presented a certificate.
Q: What happens if I close the dashboard during the test?
Your progress is restored when you open the dashboard to take the test again.
Q: There are 29 questions, how can i complete them in 2 minutes?
They are straightforward multiple-choice questions that you can respond to swiftly and efficiently.
Q: Can I compare multiple test results over time?
Yes, you can compare your test results by saving each one.
Q: What's the difference between the 2 minute Test and the KPI report?
The Diligentsia 2-Minute Test is a test to quickly demonstrate the power of the platform. It consists of 29 questions tailored to your company/industry. The Key Performance Indicator (KPI) reporting is a FREE bonus KPI Report in which we provide you with our view of the top ten KPIs that you can use to monitor your business performance against, and review on a quarterly basis. The similarity between both is that you are given both for free.
Troubleshooting FAQs: 2-Minute Test from Dashboard
Q: Why can’t I find the 2-Minute Test on my dashboard?
A: Ensure you are logged in and navigating to your Core Workspace on the Company Dashboard. If it’s still not visible, check with your administrator or contact support.
Q: What happens if I accidentally close the browser during the test?
A: Your progress is saved automatically. When you reopen the dashboard, you can continue the test where you left off.
Q: Why can’t I take a test for a different objective?
A: The 2-Minute Test is tailored to your company’s selected objective (e.g., “Investment Ready”). To change objectives, update your company profile or contact support.
Q: Can I restart the test if I make a mistake?
A: No, the test cannot be restarted once it has begun. However, you can retake the test after completing it to update your results.
Q: Why is my completeness score not updating?
A: Completeness scores are calculated dynamically. Ensure you have answered all questions. Refresh the page if the score doesn’t appear.
Q: What should I do if the test results don’t load?
A: Refresh your browser and check your internet connection. If the issue persists, clear your cache or try a different browser.
Q: Why are the recommendations in the report not relevant to my industry?
A: The test is tailored to your selected industry during registration. If your industry has changed, update it in your company profile.
Q: Can I retake the test after downloading the report?
A: Yes, you can retake the test at any time. The results will update, and a new report will be generated.
Q: Why can’t I download my certificate?
A: Ensure you have completed all 29 questions and clicked “View Report.” If the issue persists, contact support for assistance.
Q: What should I do if the PDF report doesn’t download?
A: Check your browser’s download settings and ensure pop-ups are enabled. Retry the download or contact support.
Q: Can I view past test results on the dashboard?
A: Only the latest test result is displayed on the dashboard. Save previous reports as PDFs to compare results over time.
Q: Why is my KPI Report missing metrics?
A: The KPI Report is generated based on your test responses. Ensure all questions are answered accurately for a complete report.
Q: Why is there not a timer for 2 minutes?
A: The “2-Minute Test” is a name to indicate its simplicity. Actual completion time varies based on user speed.
Q: Can I change answers after completing the test?
A: No, answers cannot be changed once the test is submitted. Retake the test to update your responses.
Q: What should I do if the questions don’t load properly?
A: Refresh the page or clear your browser cache. If the issue persists, contact support.
Q: Why are the results different when retaking the test?
A: Results may vary based on changes in your company’s status, updated answers, or a different industry focus.
Q: How can I share test results with my team?
A: Share the downloadable PDF report via email or print it for distribution. Team members can also register for access to your dashboard.
Q: Why is my test certificate not green (pass)?
A: The test certificate depends on your risk and completeness scores. Review the recommendations in the report to improve your performance.
Q: Can I use the KPI Report outside the platform?
A: Yes, the KPI Report is a downloadable PDF, allowing you to use it for offline benchmarking and strategy sessions.
Q: How do I contact support if I encounter issues during the test?
A: Use the support bot on the website or email support@diligentsia.co.uk for assistance.