We aim to ensure each Enrollsy encounter is positive. Customers looking for help with their enrollment or encountering any issues while using Enrollsy will be asked to reach out directly to you rather than our support team. However, if customers experience technical difficulties, the Enrollsy team may assist you and the customer.

Having well-defined policies and terms for your services and activities is essential for ensuring a positive customer experience. Your business hours and contact details should be up-to-date and easily accessible to customers.

We understand that customer satisfaction is critical your success and ours. Admin users are responsible for responding to customer-related issues and seeking a reasonable and satisfying resolution whenever possible.

Please use the following resources to aid your customers in addressing some of the most frequently encountered issues they may have while using Enrollsy: