Tickets
6 articles
What Happens If a Customer Transfers Their Ticket and Then Requests a Refund?Understanding refund policies after transferring your ticket to another person.
Refund Error: You are over the time limit to perform a refund on this transactionUnderstanding why you can't refund a transaction after a certain time period.
How to Resend Ticket Emails and Troubleshoot Delivery IssuesResend ticket emails and fix delivery issues with these simple steps.
I changed the date of the event but the tickets did not update automatically?Fixing ticket dates that didn't update after changing your event date.
How to restore a canceled ticket?Steps to recover your canceled ticket and get back on track.
Why Aren’t My Tickets Being Sent?Understanding why your tickets aren't being sent and how to resolve it.