If advertisements won't load on Firsty Free, this article helps you rule out connection problems, IP address masking, and the daily ad limit.
Important Clarification
These steps apply only to advertisement-loading issues on Firsty Free. Disabling "Limit IP Address Tracking", VPN, or Private Relay must not be used for general connectivity issues, no service, slow internet, data problems, or paid plans (Classic or Unlimited); for those cases, refer to the connectivity troubleshooting guide instead.
Internet connection is not active
Firsty requires an active internet connection to load advertisements.
Ensure you are connected to WiFi or mobile data before starting an advertisement in the Firsty app. Each ad you watch earns 20 MB of data.
Even if you do not have an active Firsty plan, you should still be able to watch an advertisement. If ads are not loading while connected, follow the steps below.
Note: If you are on the earlier version of the Firsty app experience, you may still see 30-minute connection sessions per ad instead of earned data. Firsty is gradually moving everyone to the updated experience.
IP Address Masking (Firsty Free Only)
If you are unable to watch ads on Firsty Free, it may be due to IP obfuscation caused by VPN, Private Relay, or Apple's "Limit IP Address Tracking" feature. These features can block ad providers from loading content properly.
Note: If you are on a paid plan and experiencing connectivity issues, please refer to the connectivity troubleshooting guide instead. The steps in this article are specific to advertisement loading on Firsty Free.
How to solve this for iOS
1. Turn off the Limit IP Address Tracking feature in the network settings of your device:
Open the Settings app.
Tap Cellular (or Mobile Data).
Tap Cellular Data Options (or Mobile Data Options).
Toggle Limit IP Address Tracking off.
2. Turn off VPN and Private Relay:
Open the Settings app.
Tap your name at the top.
Tap iCloud.
Tap Private Relay.
Toggle Private Relay off.
How to solve this for Android
1. Turn off VPN:
Open the Settings app.
Search for "VPN".
Toggle VPN off.
Firsty Free Daily Limits
On Firsty Free, each advertisement you watch earns 20 MB of data, and you can watch up to 15 ads per day (up to 300 MB per day). Earned data stacks and stays valid for 7 days.
If you have watched 15 ads in a day:
You will not be able to watch additional ads until the next day
Data you have already earned keeps working
If you need more data now, you can purchase a Classic bundle or an Unlimited plan in the Firsty app