FAQ
Commonly asked questions and answers
26 articles
Written by Support and Engineering


How to change subscription plans & add-ons
How to change your subscription plan & add-ons for your Flamelink project.
Written by Support. Updated over a week ago
I accidentally deleted a user in the Firebase Console and now they can't log in, what now?
User account was deleted from the Firebase Authentication section.
Written by Support. Updated over a week ago
How to get in touch with us
Where is your support channel?
Written by Support. Updated over a week ago
QuickStart Firebase Security Rules for Flamelink
What are the default Firebase rules for Flamelink?
Written by Support. Updated over a week ago
How do I reset my password?
Resetting or recovering your user's project password
Written by Engineering. Updated over a week ago
I cannot log into my project
I receive an "Invalid CMS User" error notification
Written by Engineering. Updated over a week ago
What's the difference between CMS users and Project users?
Think of CMS users as being Flamelink Users with the ability to manage your project’s content and Project Users as all other Firebase Users
Written by Support. Updated over a week ago
How to Transfer project Ownership
In this article, I'll explain how to add/delete a co-owner for your project
Written by Support. Updated over a week ago
How do I enable my disabled account?
What to do when your project is deactivated
Written by Support. Updated over a week ago
Can I Bulk Upload content?

Written by Support. Updated over a week ago
Why switch to the "Firestarter" Plan?
Managing your growing project and expanding it further.
Written by Support. Updated over a week ago
Why do I receive errors when using the Flamelink SDK for Cloud Firestore (CFS)?

Written by Support. Updated over a week ago
Update to Flamelink Pricing
A brief on Flamelink's pricing update
Written by Support. Updated over a week ago
Does Flamelink also support the Cloud Firestore database or only the Realtime database?

Written by Support. Updated over a week ago
Can I use the JavaScript SDK for SSR (Server Side Rendering), or does it only work client side?

Written by Support. Updated over a week ago
Which browsers are supported by the CMS?

Written by Support. Updated over a week ago
What is the browser support for the official JavaScript SDK?

Written by Support. Updated over a week ago
Where is the documentation for the JavaScript SDK?

Written by Support. Updated over a week ago
I love Flamelink, do you guys plan on adding a <insert interesting data field suggestion here> field for me to add to my schemas?
Adding interesting data field to schemas
Written by Support. Updated over a week ago
Do you have any boilerplate sample projects for me to quickly get started with?

Written by Support. Updated over a week ago
If I hook up/link flamelink to my existing database, will the existing data be overwritten?

Written by Support. Updated over a week ago
Why can't I see the different fields in the content section?

Written by Support. Updated over a week ago
I've connected my Firebase project to Flamelink, where can I see my website? What is the URL?

Written by Support. Updated over a week ago
Want to Save time with development? Use the Flamelink SDK

Written by Support. Updated over a week ago
How to set Firebase security rules for your Flamelink project?
We take security seriously
Written by Support. Updated over a week ago
Can I use two Firebase Projects as environments?
How to manage your project environments
Written by Support. Updated over a week ago