FAQ

Commonly asked questions and answers

26 articles
Support avatarEngineering avatar
Written by Support and Engineering

How to change subscription plans & add-ons

How to change your subscription plan & add-ons for your Flamelink project.
Support avatar
Written by Support. Updated over a week ago

I accidentally deleted a user in the Firebase Console and now they can't log in, what now?

User account was deleted from the Firebase Authentication section.
Support avatar
Written by Support. Updated over a week ago

How to get in touch with us

Where is your support channel?
Support avatar
Written by Support. Updated over a week ago

QuickStart Firebase Security Rules for Flamelink

What are the default Firebase rules for Flamelink?
Support avatar
Written by Support. Updated over a week ago

How do I reset my password?

Resetting or recovering your user's project password
Engineering avatar
Written by Engineering. Updated over a week ago

I cannot log into my project

I receive an "Invalid CMS User" error notification
Engineering avatar
Written by Engineering. Updated over a week ago

What's the difference between CMS users and Project users?

Think of CMS users as being Flamelink Users with the ability to manage your project’s content and Project Users as all other Firebase Users
Support avatar
Written by Support. Updated over a week ago

How to Transfer project Ownership

In this article, I'll explain how to add/delete a co-owner for your project
Support avatar
Written by Support. Updated over a week ago

How do I enable my disabled account?

What to do when your project is deactivated
Support avatar
Written by Support. Updated over a week ago

Can I Bulk Upload content?

Support avatar
Written by Support. Updated over a week ago

Why switch to the "Firestarter" Plan?

Managing your growing project and expanding it further.
Support avatar
Written by Support. Updated over a week ago

Why do I receive errors when using the Flamelink SDK for Cloud Firestore (CFS)?

Support avatar
Written by Support. Updated over a week ago

Update to Flamelink Pricing

A brief on Flamelink's pricing update
Support avatar
Written by Support. Updated over a week ago

Does Flamelink also support the Cloud Firestore database or only the Realtime database?

Support avatar
Written by Support. Updated over a week ago

Can I use the JavaScript SDK for SSR (Server Side Rendering), or does it only work client side?

Support avatar
Written by Support. Updated over a week ago

Which browsers are supported by the CMS?

Support avatar
Written by Support. Updated over a week ago

What is the browser support for the official JavaScript SDK?

Support avatar
Written by Support. Updated over a week ago

Where is the documentation for the JavaScript SDK?

Support avatar
Written by Support. Updated over a week ago

I love Flamelink, do you guys plan on adding a <insert interesting data field suggestion here> field for me to add to my schemas?

Adding interesting data field to schemas
Support avatar
Written by Support. Updated over a week ago

Do you have any boilerplate sample projects for me to quickly get started with?

Support avatar
Written by Support. Updated over a week ago

If I hook up/link flamelink to my existing database, will the existing data be overwritten?

Support avatar
Written by Support. Updated over a week ago

Why can't I see the different fields in the content section?

Support avatar
Written by Support. Updated over a week ago

I've connected my Firebase project to Flamelink, where can I see my website? What is the URL?

Support avatar
Written by Support. Updated over a week ago

Want to Save time with development? Use the Flamelink SDK

Support avatar
Written by Support. Updated over a week ago

How to set Firebase security rules for your Flamelink project?

We take security seriously
Support avatar
Written by Support. Updated over a week ago

Can I use two Firebase Projects as environments?

How to manage your project environments
Support avatar
Written by Support. Updated over a week ago