Subscription & Billing
Understanding your Atlas subscription
By Sebastian1 author8 articles
- Understanding your Atlas subscriptionLearn how the Atlas plan works, what's included, and how usage-based pricing keeps costs fair as your store grows.
- Atlas usage rates and tiersA full breakdown of Atlas usage tiers, pricing for each category, and how additional charges are calculated.
- How to manage your Atlas subscriptionLearn how to navigate your subscription page, apply discount codes, cancel your plan, and uninstall Atlas.
- Why might I see charges after canceling a Shopify app subscription?Understand why a charge can appear on your Shopify invoice after you've already cancelled your Atlas subscription.
- Why was I charged twice or without my permission?Understand why you might see unexpected or duplicate Atlas charges on your Shopify invoice.
- Why isn’t my Atlas discount or promotion showing in Shopify billing?Understand how Atlas discounts are applied and why Shopify's billing page may not display them the way you expect.
- Can I transfer my Atlas subscription to another Shopify store?Understand how Atlas subscriptions work across Shopify stores and why they can't be transferred.
- Can I get a refund?How can I get a refund?