Subscription & Billing
Understanding your Atlas subscription
By Atlas1 author8 articles
Understanding your Atlas subscriptionLearn how the Atlas plan works, what's included, and how usage-based pricing keeps costs fair as your store grows.
Atlas usage rates and tiersA full breakdown of Atlas usage tiers, pricing for each category, and how additional charges are calculated.
How to manage your Atlas subscriptionLearn how to navigate your subscription page, apply discount codes, cancel your plan, and uninstall Atlas.
Why might I see charges after canceling a Shopify app subscription?Understand why a charge can appear on your Shopify invoice after you've already cancelled your Atlas subscription.
Why was I charged twice or without my permission?Understand why you might see unexpected or duplicate Atlas charges on your Shopify invoice.
Why isn’t my Atlas discount or promotion showing in Shopify billing?Understand how Atlas discounts are applied and why Shopify's billing page may not display them the way you expect.
Can I transfer my Atlas subscription to another Shopify store?Understand how Atlas subscriptions work across Shopify stores and why they can't be transferred.
Can I get a refund?How can I get a refund?