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25 February 2025

System Release Notes for 25 February 2025

Updated over a year ago

New Features and Enhancements

Note Templates

Client Admin users now have the ability to configure Note Templates via Settings > Configuration > Note Templates.

For further details on how to manage Note Templates, read our article Build and Configure Note Templates.

For details on how to use Note Templates, read our Notes article.


Email Out Page | Filter Resources by Policy

To make it easier to find the correct Attachment to include in the emails sent from the system, the Attachment list is now able to be filtered by Policy.

Manage these via the Mega Menu > Resources > Documents. The Policy filter works similarly to Letter Templates.


Keyfield Name Validation

Added validation to the Injury Key Fields page to prevent users from adding Key Fields with the following names:

  • Organisation

  • Reporting Structure / ReportingStructure

  • Policy

  • Workplace

These names already exist as system fields and having a Key Field with the same name can cause issues. If a user tries to add a Key Field with one of these names, a warning message appears.


TAS Employee Claim Form

The TAS Employee Claim Form has been added to the system.


Injury Import | Paycode

The Injury Import now supports the Paycode field.

This column is not in the import spreadsheet by default, but can be added in manually if required.


Self Insurance Claim Data | Risk Rating in Activity Log

The Activity Log now tracks the Risk Rating field on Claim Data pages.


Self Insurance Claim Data | Language Dropdown

The order of the Language dropdown is now consistent across all Claim Data pages.


NSW Self Insurance | Update Claim Made at Date

Users can now update the Claim Made At date on the NSW Claim Data page. The date can be changed, but cannot be made blank.

For more details, read our NSW SI: Claim Made at Date article.


TAS Self Insurance | RTW Goal Mandatory

Added validation to the TAS Claim Data and Close Injury pages to ensure the RTW Goal field is provided if the claim has ever been closed.


WA Self Insurance | Weekly Benefit Rate submission check

Added a WA SI submission check to ensure that the Weekly Benefit Rate is greater than $50.


Bug Fixes

Email Templates Export | Last Update column issue

Before: When exporting the Email Templates grids, the Last Update column was showing time in UTC whereas the grid in the system was showing local time.

After: Bug fixed. The export will now match the grid.


Home Page | Right-click on InjuryID

Before: Right-clicking on an Injury ID and opening in new tab didn't work correctly for all homepage panel types.

After: Bug fixed. All Home Page panels now work correctly when right-clicking the Injury ID and opening in new tab.


Medical Certificate | Hidden date field validation issue

Before: When adding a Medical Certificate, if the user ticked a capacity, entered an invalid From or To date, and then unticked the capacity, the date field was hidden but validation was still appearing.

After: Bug fixed. Date validation no longer occurring.


Creditor Import duplicating Creditor Types

Before: The Creditor Import was creating duplicates of the Creditor Types.

After: Bug fixed.


Self Insurance Claim Data | Missing validation messages

Before: Some mandatory fields were missing validation messages.

After: Bug fixed. The following fields have had their missing validation messages added.

  • SA - Normal Hours per Week

  • SA - Total WPI Percentage

  • QLD - Phone (Mobile)


Comcare Self Insurance | Liability Status submission check issue

Before: In Comcare SI, the 'Liability Status determined at is before Claims Processing received at' submission check was including deleted records.

After: Bug fixed. The submission check has been updated to exclude deleted records.


NSW Self Insurance | 'Provisional Liability Decision Required' task issue

Before: The 'Provisional Liability Decision Required' task was not working correctly. It was being automatically completed when adding Claim Data and setting Liability Status = 'Notification of a work related injury'.

After: Bug fixed. The task now works correctly.


QLD Self Insurance | Outcome of Offer Submission Check redirection issue

Before: In QLD SI, the 'Permanent Impairment Outcome of Offer is required' submission check Resolve button was redirecting to the Claim Data page, instead of to the Permanent Impairment edit page.

After: Bug fixed. That submission check now redirects to the correct page.


SA Self Insurance | Null Payments in Submission Checks

Before: Some payment-related submission checks where including null payments when they shouldn't be.

After: Bug fixed. The following submission checks have been updated to exclude null payments

  • Total Non Economic Loss Lump Sum Election paid but WPI Percentage is zero.

  • Total Economic Loss Lump Sum Election amount set but no payment date entered.

  • Total Economic Loss Lump Sum Election only valid in policy version 11

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