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How do I see what my admins have sent in spot rewards?

How Owners see who sent what, when, to whom and why, in an admin's send history.

For: Owners

A spot reward is a one-off send of points by an admin. You can see who sent what, when, to whom and why. Only Owners can do this, because only Owners see the spend columns.

Steps

  1. Open Admins. Go to Settings, then the Admins tab. Find the admin you want.

  2. Open their send history. Click their Remaining Spend number. An admin with no monthly budget shows a dash, and there is nothing to open.

  3. Read the list. Each row is one send, with the date, who got it, the total points and the dollar value. Click a row to see the subject, message and any attachment. That shows why the points went out.

  4. Pick a month. Use the month menu. It lists each month that admin sent in, up to 24 months back, in your company's time zone.

Good to know

  • Recipients shows a name for one person, or a count like "4 Members" for a group.

  • The footer shows the budget left for this month, or the total sent for a past month.

  • This list shows only sends an admin made by hand. Sends from campaigns, which are automatic rewards, are saved under the campaign, so they do not show here.

  • To stop an admin from sending too much, set a monthly budget. A send over the budget is blocked. See How do I set or change an admin's monthly send-points budget?


Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.

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