For: Recruiters, Owners
A referral bonus goes to the employee who made the referral. This article shows how the employee gets the points, and what to check if they are missing.
How does the employee get the points?
The points arrive in the employee's Inbox as a reward. The employee taps Claim once. Unclaimed points go back to your wallet on Jolly Day, the last day of each month. Please remind referrers to check their Inbox.
What should I check if points are missing?
Please check that you approved the referral. Nothing after the first column runs before that.
Please compare the goal on the job posting with the card. A card that shows 42 / 60 hrs has not reached its next step yet.
Please check that the referring employee is signed up in Jolly, so Jolly has an account to pay.
Where can I learn more?
To learn how bonuses are paid, see How do referral bonuses get paid out?
To follow a referral card, see How do I track referred candidates through the pipeline?
Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.