Work Orders
Learn how to create, manage, and track work orders. This collection covers work order types, views, creation, editing, and reporting.
What is a Work Order?Understand what work orders are and how to use them to manage maintenance, repairs, and service tasks in Makula.
Create and Manage Work OrdersLearn how to create work orders and customise work order types to fit your workflow in Makula.
Chat with Your Customers and Team on Work OrdersLearn how to communicate with customers and team members using the Work Order chat feature, including file sharing and managing emails.
Attach or Delete Procedures on Work OrdersLearn how to attach or delete procedures on work orders in Makula to standardise tasks and ensure consistency in execution.
Track Time on Work OrdersLearn how to track time spent on work orders, including how to add details like description, timing, tags, and billable status.
Attachments in Work OrdersLearn how to upload, manage, and delete attachments within work orders to keep important files organised and accessible.
How to Add Followers on Work OrdersLearn how to add followers to work orders so team members can stay updated and collaborate effectively.
How to Delete Work OrdersLearn how to delete work orders from either the Work Orders list or the Work Order detail view, including how to record a deletion reason.
Edit Title and Description of Work OrdersLearn how to edit the title and description of work orders (WOs) to keep information accurate and up to date.
Export Data to CSV (Work Orders)Learn how to export work order data to CSV, with options for both summary and detailed reports.
Understanding Work Order Views in MakulaMakula offers multiple views to help you manage work orders efficiently, whether you need quick scanning, visual tracking, or scheduling.
Generate PDF for Closed Work OrdersLearn how to generate a PDF summary of closed work orders, including customisable data and your company branding.
How to Filter Work OrdersUse filters to quickly organise and locate work orders based on key attributes like status, type, priority, or assigned personnel.
Work Management Settings
Learn how to configure essential settings for managing Work Orders, including time tracking tags, work order types, and email integration to tailor workflows and streamline operations.
Create and Edit Time Tracking TagsLearn how to create, edit, and delete time tracking tags to categorise and monitor activities performed on work orders.
Create Customised Statuses for Work OrdersLearn how to create, manage, and reorder custom statuses to streamline your Work Order workflow.
Create Work Order TypesLearn how to create, configure, and manage custom Work Order Types to streamline workflows and control customer visibility.