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The difference between Account & Location Managers in Med App
The difference between Account & Location Managers in Med App

Understanding the different abilities & attributes of Location and Account Managers

Duncan Paradice avatar
Written by Duncan Paradice
Updated over a week ago

A dashboard administrator can have different levels of permission which allows access and management of one or many hospitals. This allows common content to be shared across multiple facilities at the same time (e.g. LHD, or HHS wide), but also allow individual hospital sites to manage their own local content).

In this article:

How are managers created?

Account & location manager permissions are setup & managed by Med App to ensure anyone who has this level of control has had suitable training and has been approved by hospital management.

About Account Managers

Account Managers are dashboard users (i.e. admin teams) that are responsible for content, communications, onboarding or education at multiple hospitals within an account.

  • View, add and edit articles, events, announcements and mailouts for all hospitals in their account.

  • Can share information to one site or many.

  • Information added cannot be seen or edited by the location managers.

  • Can provide clinicians access to any hospitals within the account.

About location managers

Location Managers are are responsible for managing one specific hospital only.

  • They cannot share information up to the account or across to other sites

  • Manage content, communications, events, user onboarding at their hospital / site only

Moving between account and locations (Account managers only)

Account managers can toggle between the account level and location level views.

To see the local articles that are specific to one location only. Click on 'Locations' then click on the hospital name to take you to the location manager view for that hospital (account managers only).

By default when you log in you will be at the account level

  • Click on locations to choose a location

  • Changes made in a specific location will not affect other hospitals

Switching between locations & accounts

  • Click the location drop down to choose another location

  • Click your account name to go back to account level

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