Med App Help Centre

Getting Started with Med App

Get started on mobile or the dashboard (account and location managers), and onboard new users to the platform.

A Guide to Med App Slides

Setting Up on the Mobile App

How to register & access Med App (Mobile App)

Med App Login: Common Issues

The 'More' Page in the App: Settings, profile and other bits

Setting Up as a Dashboard Manager

Getting started & logging into the admin portal

Why use Med App?

Account Managers and getting access to the admin portal

Using Action Items in the dashboard

How to manage feedback from clinicians

Setup Dashboard Reminders to my Email

Setup Hospital Roles in the App

Setup the 'App Tiles' (Categories)

Give Users Access to the App

Inviting clinicians to your hospital managing user access

Fixing incorrect user invite details

Updating roles, user details & access

Automatically remove user access at a future date (expiry dates)

How do I remove people's access to Med App

Reminding invited users to download the App

Setup Custom User Fields for Your Account

Adding Additional Custom User Fields to Your Account

Adding User Details to New Custom User Fields

Adding Profile Photo to User Accounts

System Requirements & Service Levels

Minimum System Requirements

Service Level Agreement