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How do I issue a refund to a bidder?
Updated over 2 weeks ago

Similarly to deleting accidental bids, a bidder should contact your organization directly, as refunding a bidder for an item that has already been won is ultimately up to the discretion of the nonprofit.

Step 1: Contact Support

If your organization agrees to refund your participant, you should follow the steps in this guide to initiate that refund with the aid of our Support team.

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