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How do I know when to use text-to-give vs. when to use bulk text messaging?
How do I know when to use text-to-give vs. when to use bulk text messaging?
Updated over a week ago

What's the difference between text-to-give and bulk text messaging?

Bulk text messaging is for sending a message to your donors in a manner similar to an email blast - it's a message meant for multiple contacts, sent directly to your donor's phone.

Donors can then reply if they choose to, and that reply to the bulk message will be recorded in Donor Management. The person who sent the bulk message through Donor Management will also receive notifications of those replies via email.

The text-to-give gives existing donors and new donors the opportunity to quickly donate through your mobile-friendly Everyday Giving page. When donors or participants are ready to give, they can simply text your organization's unique ten-digit number - and the response they receive will include a link to your intended giving page.

IMPORTANT NOTE: In order to use text-to-give, text-to-pledge, or send bulk text messages, you will need to have text messaging enabled in your donor management account. If you have not completed this step yet, don't worry - we'll show you how to do this here.

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