All Collections
Services Help Articles

Services Help Articles

Help on customer support, site management, warehousing and dispatch.

D
33 articles in this collection
Written by Dan Minchom

Available integrations

D
Written by Dan Minchom
Updated over a week ago

Packaging

D
Written by Dan Minchom
Updated over a week ago

Order Dispatch Timings

D
Written by Dan Minchom
Updated over a week ago

Shipping pre-orders

D
Written by Dan Minchom
Updated over a week ago

Billing and Payment

D
Written by Dan Minchom
Updated over a week ago

Project and Assembly Work

D
Written by Dan Minchom
Updated over a week ago

Using other Retail Platforms

D
Written by Dan Minchom
Updated over a week ago

Information to submit t-shirt orders

D
Written by Dan Minchom
Updated over a week ago

Stock damage and responsibilities

D
Written by Dan Minchom
Updated over a week ago

T-Shirt Size Splits

D
Written by Dan Minchom
Updated over a week ago

Licensing and Ownership

D
Written by Dan Minchom
Updated over a week ago

Site Administration

D
Written by Dan Minchom
Updated over a week ago

Flexible terms and contracts

D
Written by Dan Minchom
Updated over a week ago

Royal Mail

D
Written by Dan Minchom
Updated over a week ago

Pricing for UK manufacture

D
Written by Dan Minchom
Updated over a week ago

Contact Information For Clients

D
Written by Dan Minchom
Updated over a week ago

Accounting and Payment

D
Written by Dan Minchom
Updated over a week ago

Sales Policy For Stores

D
Written by Dan Minchom
Updated over a week ago

DPD

D
Written by Dan Minchom
Updated over a week ago

Barcoding and Scancoding

D
Written by Dan Minchom
Updated over a week ago

Who are the Ochre Support staff?

D
Written by Dan Minchom
Updated over a week ago

Inbound Stock

D
Written by Dan Minchom
Updated over a week ago

Fedex

D
Written by Dan Minchom
Updated over a week ago

Product set up checklist

D
Written by Dan Minchom
Updated over a week ago

Whiplash and Ochre

D
Written by Dan Minchom
Updated over a week ago

Storage fees

D
Written by Dan Minchom
Updated over a week ago

When is support offered?

D
Written by Dan Minchom
Updated over a week ago

Ochre Fees Calculations

D
Written by Dan Minchom
Updated over a week ago

Fulfilment Fees

D
Written by Dan Minchom
Updated over a week ago

How is support handled?

D
Written by Dan Minchom
Updated over a week ago

OCC Home delivery Chart Submission

D
Written by Dan Minchom
Updated over a week ago

Christmas Postage - December 2021

Useful dates for the warehouse and Christmas postage
D
Written by Dan Minchom
Updated over a week ago

Warehouse Address and Information

Sending stock to the warehouse
D
Written by Dan Minchom
Updated over a week ago