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Services Help Articles

Services Help Articles

Help on customer support, site management, warehousing and dispatch.

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33 articles in this collection
Written by Dan Minchom and Matthew Baker

Available integrations

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Written by Dan Minchom
Updated over a week ago

Christmas Postage 2022

Last postage dates from the warehouses
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Written by Matthew Baker
Updated over a week ago

Packaging

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Written by Dan Minchom
Updated over a week ago

Order Dispatch Timings

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Written by Dan Minchom
Updated over a week ago

Shipping pre-orders

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Written by Dan Minchom
Updated over a week ago

Billing and Payment

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Written by Dan Minchom
Updated over a week ago

Project and Assembly Work

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Written by Dan Minchom
Updated over a week ago

Using other Retail Platforms

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Written by Dan Minchom
Updated over a week ago

Information to submit t-shirt orders

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Written by Dan Minchom
Updated over a week ago

Stock damage and responsibilities

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Written by Dan Minchom
Updated over a week ago

T-Shirt Size Splits

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Written by Dan Minchom
Updated over a week ago

Licensing and Ownership

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Written by Dan Minchom
Updated over a week ago

Site Administration

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Written by Dan Minchom
Updated over a week ago

Flexible terms and contracts

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Written by Dan Minchom
Updated over a week ago

Royal Mail

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Written by Dan Minchom
Updated over a week ago

Pricing for UK manufacture

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Written by Dan Minchom
Updated over a week ago

Contact Information For Clients

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Written by Dan Minchom
Updated over a week ago

Accounting and Payment

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Written by Dan Minchom
Updated over a week ago

Sales Policy For Stores

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Written by Dan Minchom
Updated over a week ago

DPD

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Written by Dan Minchom
Updated over a week ago

Barcoding and Scancoding

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Written by Dan Minchom
Updated over a week ago

Who are the Ochre Support staff?

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Written by Dan Minchom
Updated over a week ago

Inbound Stock

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Written by Dan Minchom
Updated over a week ago

Fedex

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Written by Dan Minchom
Updated over a week ago

Product set up checklist

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Written by Dan Minchom
Updated over a week ago

Whiplash and Ochre

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Written by Dan Minchom
Updated over a week ago

Storage fees

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Written by Dan Minchom
Updated over a week ago

When is support offered?

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Written by Dan Minchom
Updated over a week ago

Ochre Fees Calculations

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Written by Dan Minchom
Updated over a week ago

Fulfilment Fees

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Written by Dan Minchom
Updated over a week ago

How is support handled?

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Written by Dan Minchom
Updated over a week ago

OCC Home delivery Chart Submission

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Written by Dan Minchom
Updated over a week ago

Warehouse Address and Information

Sending stock to the warehouse
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Written by Dan Minchom
Updated over a week ago