Account and settings
User account and settings management
22 articles
Why did an action I took affect a teammate's view?
Why are my numbers different between two screens?
Why is my data not updating in real time?
Why is the app loading slowly for me?
Why did my changes not save?
Why can't I log in?
How do I recover access if I lose my 2FA device?
How do I keep my account secure?
How do I delete my account?
Why does raw usage differ from billable usage?
Why did my bill go up this month?
Why was I logged out automatically?
Why is a contact missing from a list I expected?
How do I change my organization’s name or logo?Update your organization’s name or logo anytime from the Settings page to keep your branding consistent.
How do I change my password?You can update your password anytime from the Security section of your account settings.
How do I change or add email address and phone number to my account?You can update your email address and phone number directly from your My Account page.
How do I connect or disconnect a third-party account or Google login?Learn how to connect third-party or Google account with Raise More to simplify the login process and provide secure access to the platform
How do I configure notifications?Learn how to configure and change notification settings in Raise More to receive timely updates without unnecessary interruptions
How do I set up two-step verification with an authenticator app?Learn how to enable two-step verification (2FA) in Raise More using SMS code and Authenticator application
How do I view active devices and log out of one remotely?Learn how to view and manage active or signed-in devices in Raise More to reduce the risk of unauthorized entry or data breaches
How do I set up or manage Caller IDs?Learn how to view, manage and set up new Caller IDs in Raise More
How do I verify my email address for campaigns?Learn how to view and manage verified emails and add new verified emails for use in campaign communications