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Rechargly onboarding guide
Rechargly onboarding guide

Below are the steps required to fully onboard to the product

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Written by Alex Millar
Updated over a week ago

💻 Initial Setup (15 - 30 mins)


  • Connect Xero Blue to Rechargly

  • Setup Xero (and other) forwarding rules. Look at the Setup to learn how to create the rules.

  • Forward your latest invoices. When it’s successful, you will see (Received Correctly). The charges will appear on the Charges page.

🗺️ Mapping (0.5 - 3 hours)


  • Go to Mapping to find the list of Organisations & Plans that need to be mapped to a customer. All charges need to be mapped to a customer.

  • Review the Confirmed tab to look for contacts missing an email address. The client won’t be notified or able to set up their direct debit. If you are missing contacts, follow these steps

$ Charges (10 - 15 mins)


  • Review the Charges table and exclude any charges you don’t want to collect

  • Exclude any plans e.g. Ledgers that you don’t want to Recharge.

💰 Billing in Stripe (15 - 20 mins)


💳 Billing Migration (1 - 4 weeks) (Optional)


🔌 Bulk Connections (15 mins)


  • Integrate all of the clients you’re setting up for Recharging from the Connections. We will automatically match the organisations in your Xero to the ones we're trying to match in Rechargly.

In some cases, bulk connections may not be enabled on your account. Below is the screenshot of what it should look like. If it’s not available, contact support and we’ll enable it for your account.

🧾 Billing and Invoicing (15 mins)


  • Create Rechargly Invoice template in Xero Blue (to ensure Rechargly invoices aren’t collected by any other billing platform)

  • Decide whether you want to add an admin fee to each invoice. If you want to add an admin fee, you need to request this through support on our app.

  • Set what vendor discount will be pass onto your clients from the Billing page

🎙️ Client communication (0.5 - 2 hours)


👉 Enable Charges (15 mins)


  • Set the accounting code for disbursements

  • Choose Stripe as billing method

  • Set billing terms

  • Final review by Rechargly team

  • Enable charges from the Billing page

🧘🏻 Setup the Auto-Reconciliation (10 mins)


  • Go to your contacts and ensure you have Stripe created as a contact

    • Go to the integrations page and refresh the integration so it will fetch the new contact

  • Follow these steps to set up the auto-reconciliation

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