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How To Set Up Change Order Triggers For Proposal And Project Module Automation

Overview

Why this matters: When a customer requests changes to a proposal or project, your team needs to act fast — updating pricing, notifying crew leads, or kicking off new workflows. Instead of manually tracking every change order, you can set up automation triggers that fire the moment a change order is created or a contract is signed. This keeps your pipeline moving and nothing slips through the cracks.

A change order is a formal request to modify the original scope of work on a proposal or project (for example, adding extra panels or upgrading an inverter). SubcontractorHub now lets you trigger automations based on these change-order events.


Prerequisites

  • Admin or Manager role in SubcontractorHub

  • At least one active Proposal or Project module with job types configured

  • Basic familiarity with the Automations tab (see Set Up Automations to Save Hours on Repetitive Work)


Step-by-Step Instructions

Part A — Create or Open an Automation

  1. From the left menu, click Manage DatabaseDatabaseAdditionalAutomations.

  2. Click Add to create a brand-new automation — or click Edit on an existing one you want to update.

  3. Type a clear title (e.g., "Notify PM When Change Order Signed") and click Next.

Part B — Select the Module and Job Type

  1. Choose the module where this automation should run — Project or Proposal — then click Next.

  2. Select the applicable job type (e.g., Solar, Roofing, HVAC).

Part C — Set the Change Order Trigger

  1. Click Add Start Trigger(s).

  2. From the trigger list, select When Change Order.

  3. Choose when the trigger should fire: - Completed — runs when a change order is finalized. - Contract Signed — runs when the customer signs the change-order contract.

  4. Continue building your automation flow (add actions, conditions, etc.).

Part D — Save and Launch

  1. Click Save to store your automation.

  2. When you're ready to go live, click Launch in the upper-right corner.


Real-World Example

Scenario: SunPeak Solar uses change orders when homeowners decide to add battery storage after the initial proposal.

They create an automation on the Project module with a When Change Order → Contract Signed trigger. The automation: 1. Sends an email to the operations manager with the updated scope. 2. Updates the project stage to "Revised Design Needed." 3. Creates a task for the design team to update the system layout.

Result: The team no longer has to manually track change-order signatures — everything flows automatically within minutes.


Pro Tips

💡 Name your automations clearly. Use a naming convention like "CO Signed → Notify Ops + Update Stage" so you can find them fast later.

💡 Combine with If/Else conditions. Add a condition to check the change-order dollar amount — for high-value changes, route to a senior PM; for small ones, auto-approve.

💡 Test before launching. Use SubcontractorHub's test feature to simulate a change order and verify the automation fires correctly.


Key Terms

Term

What It Means

Change Order

A formal modification to the original scope, cost, or timeline of a proposal or project.

Trigger

The event that starts an automation (e.g., a change order being signed).

Module

A section of SubcontractorHub (Proposal, Project, Lead, etc.) where automations can run.


Troubleshooting / FAQ

Question

Answer

I don't see "When Change Order" in the trigger list.

Make sure you selected the Project or Proposal module in Step 4. Change-order triggers are only available in these two modules.

My automation isn't firing.

Confirm the automation is Launched (not just Saved). Also verify the correct job type is selected.

Can I use this with the Lead module?

No — change-order triggers are exclusive to Project and Proposal modules.


Change Log Summary

What Changed

Details

Title

Rewritten from "How To Set Up Change Order Triggers…" to an action-oriented title.

Structure

Added Overview, Prerequisites, Real-World Example, Pro Tips, Key Terms, Troubleshooting, and Change Log.

Language

Simplified technical jargon; added context for "change order" and "trigger."

Images

8 screenshots integrated with descriptive alt text.

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