Merchants

Frequently asked questions from our merchants.

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22 articles in this collection
Written by Paul Ebert

Declined for finance. What next?

Your options and risks to consider
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Updated over a week ago

Credit scores: same, same but different

This is the first article of our new series
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Updated over a week ago

Automation of credit decisions at Tabeo

Our team works hard to further improve of our service
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Updated over a week ago

Mobile Matters

80% of patients apply for finance on their mobile between 6am and 10pm
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Updated over a week ago

Pre-qualified leads

Tabeo is launching a new service. Register your interest for early access.
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Updated over a week ago

Do I need an FCA licence?

Can I offer loans over 12 months? What about regulation?
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Updated over a week ago

How do I add/remove a user?

Can I invite my colleagues or team? How to remove a user?
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Updated over a week ago

What does my client need to sign?

Are there any paper forms that need a signature?
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Updated over a week ago

How do you verify my bank account details?

What details do Tabeo check and how do you validate them?
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Updated over a week ago

How do I reset my password?

I've forgotten my password - what can I do?
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Updated over a week ago

How do I close my Tabeo account?

If I want to deactivate or close my account, how do I inform you?
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Updated over a week ago

How do I sign up?

I'd like to offer Tabeo payment options to my customers
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Updated over a week ago

How long does it take to go live?

What is the sign up process and how long does it take to get up and running with Tabeo?
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Updated over a week ago

Tabeo Referral Programme Terms and Conditions

The small print you need to know about our referral terms
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Updated over a week ago

Fee credit for referrals

You can earn £50 fee credit for referring a friend
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Updated over a week ago

How do you verify my business details?

What details do Tabeo check and what do you need for verification?
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Updated over a week ago

How do I process a refund?

How can I process a refund to a customer after the sale?
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Updated over a week ago

How do I cancel a sale?

How do I cancel a quote before I have marked the sale as `confirmed`?
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Updated over a week ago

How do I update a director's or partner's details?

Just drop us a line from your registered email
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Updated over a week ago

How do I update my registered address or company ownership?

How to update your profile if your registered address or ownership details change
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Updated over a week ago

How much does Pay Over Time cost me?

What is the cost to use Pay Over Time with Tabeo?
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Updated over a week ago

Pricing for debit and credit card processing

Is Tabeo cheaper than acquirers for card processing compared to merchant acquirers?
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Written by Paul Ebert
Updated over a week ago