Pre-Booking FAQ
Planning to book a stay with Vidle Housing? Here’s everything you need to know before you do.
26 articles
How Do I Book a Unit on Vidle?Booking a furnished stay with Vidle Housing is simple and secure.
Is Vidle Housing a Verified and Secure Platform?Yes — Vidle Housing is secure, reliable, and built for traveling professionals.
How Do I Know the Listings Are Real?We take listing security seriously — here's how Vidle protects your booking.
Does Vidle Screen Hosts and Listings?Yes — every listing and host is reviewed before going live on Vidle Housing.
What Support Does Vidle Housing Offer During My Stay?We’re here for you 24/7 — from check-in to check-out.
What Happens If the Host Doesn’t Respond or There’s an Emergency?We offer 24/7 support if your host is unavailable or you’re facing an emergency.
Can I Modify or Extend My Stay?Yes! You can request to modify or extend your stay at any time through the Vidle Housing platform.
What If My Travel Dates Change After Booking?Need to adjust your reservation dates? We can help.
Do I Need to Submit ID or Complete a Background Check?Some properties may require additional verification before check-in.
Why Does Vidle Housing Require Personal Documents to Book?To keep our community safe and secure, we require ID verification for bookings.
Can I Book on Behalf of Someone Else?For safety and verification reasons, the person staying must be the one who books.
Do I Have to Be a Healthcare Worker to Book on Vidle Housing?Vidle Housing is built for healthcare travelers, but some hosts may allow other guests too.
Are Emotional Support Animals (ESAs) Allowed on All Listings?ESA policies vary by listing — here's how to check if your animal is accepted.
What If the Listing Doesn’t Mention a Pet or ESA Policy?No pet policy listed? Here's how to confirm if animals are allowed.
What Should I Do If I Have a Problem During My Stay?Need help during your stay? Here’s how to get support.
What If the Property Is Unclean or Doesn’t Match the Listing?If your unit isn’t as described or not clean, we’re here to help — here’s what to do.
Can Vidle Housing Help Me Contact a Host Before Booking?Have questions before booking? We’ll help you connect with the host.
Does Vidle Housing Offer Booking Protection?Does Vidle Housing Offer Booking Protection?
How Is Vidle Housing Different from Airbnb or Furnished Finder?Vidle is designed specifically for traveling healthcare professionals. Here’s how it stands apart from other platforms.
What Are the Lease Terms and Platform Requirements When Booking with Vidle?Learn how leases, payments, and approvals work on Vidle Housing.
Is My Payment Information Secure?We prioritize the protection of your financial data and use industry-standard security measures to keep your information safe.
How to Report an Error Message During Website TransitionsIf you encounter an error message during any transition on our website, please follow these steps to help us resolve the issue quickly.
FIGS Scrubs – Frequently Asked QuestionsWe’re excited to provide you with FIGS scrubs as part of your Vidle Housing gift!
Stay With Vidle, Learn With Nurse.comVidle Housing and Nurse.com have partnered to make travel nursing easier, more rewarding, and fully supported.
Does Your Platform Charge Any Fees? (Stripe Information)Understand Stripe payment processing fees on our platform, including how to save with ACH transfers.
How to Cancel a Non-Confirmed Booking?Need to cancel your non-confirmed booking? Here's how to do it!
If your reservation hasn’t been confirmed yet and no payment has been processed, you can easily cancel your booking…