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Pre-Booking FAQ

Planning to book a stay with Vidle Housing? Here’s everything you need to know before you do.

14 articles
What Happens If the Host Doesn’t Respond or There’s an Emergency?We offer 24/7 support if your host is unavailable or you’re facing an emergency.
Can I Modify or Extend My Stay?Yes! If you'd like to change or extend your reservation, here’s what to know:
What If My Travel Dates Change After Booking?Need to adjust your reservation dates? We can help.
Do I Need to Submit ID or Complete a Background Check?Some properties may require additional verification before check-in.
Can I Book on Behalf of Someone Else?For safety and verification reasons, the person staying must be the one who books.
Are Emotional Support Animals (ESAs) Allowed on All Listings?ESA policies vary by listing — here's how to check if your animal is accepted.
What Should I Do If I Have a Problem During My Stay?Need help during your stay? Here’s how to get support.
What If the Property Is Unclean or Doesn’t Match the Listing?If your unit isn’t as described or not clean, we’re here to help — here’s what to do.
Can Vidle Housing Help Me Contact a Host Before Booking?Have questions before booking? We’ll help you connect with the host.
What Are the Lease Terms and Platform Requirements When Booking with Vidle Housing?Learn how leases, payments, and approvals work on Vidle Housing.
FIGS Scrubs – Frequently Asked QuestionsWe’re excited to provide you with FIGS scrubs as part of your Vidle Housing gift!
Stay With Vidle, Learn With Nurse.comVidle Housing and Nurse.com have partnered to make travel nursing easier, more rewarding, and fully supported.
How to Cancel a Non-Confirmed Booking?Need to cancel your non-confirmed booking? Here's how to do it! If your reservation hasn’t been confirmed yet and no payment has been processed, you can easily cancel your booking…
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