Platform Service
​Support & Mediation
​Flex Option
​Refund Guarantee
​Best Price Guarantee

Our goal at Volunteer World is to make volunteering abroad simple and secure. Our platform allows you to find the perfect program, send your application, and book your stay very easily. But that's not all: it is of utmost importance for us to ensure your safety while volunteering and to provide you with all the necessary services to make this trip an extraordinary experience.

Do you have a dream destination? A specific cause for which you wish to act? There is a good chance that you will find the volunteer program of your dreams as the options are so numerous and varied on our site. To simplify your task, you can easily search and compare according to your preferences (destination, field, budget, ...).

We make sure that everything we do is designed to make each and every application as easy as possible. Our platform makes it easy to find and compare volunteer programs. Furthermore, our platform creates transparency by providing volunteers with detailed information about the programs and a breakdown of the fees (if charged by the organization). This means, NO hidden fees.

Our quality assurance process guarantees that our partner organizations around the world, as well as their programs, only get featured on Volunteer World if they meet our platform standards. Furthermore, we handle feedback from former volunteers very seriously. If a former volunteer reports a problem with a program we carefully check it and do not longer feature it on our website if necessary.

It is part of our mission to provide volunteers with all the information they need to be prepared for their volunteering experience. Having realistic expectations and being well informed about what volunteering actually means is important to make it a mutually beneficial and responsible activity.

Our Support & Mediation Team is there to help you with any problems before and during your journey. You can contact us via live chat on our website or by e-mail (helpcenter@volunteerworld.com).

Our Flex Option offers you the possibility to use your paid deposit for a different program if you want or need to switch it. Flex Option can be used before or during your journey.

Our Refund Guarantee ensures that you get your money back in case of a cancellation by the organization.

Our Best Price Guarantee ensures that you will always find a similar price on Volunteer World as on the respective homepage of our partner organizations.

We're committed to providing you with an exceptional volunteering experience. The Service Fee, comprising 6% of the overall program fee, is strategically crafted to encompass all the benefits you receive. This is essential to sustain our initiatives aimed at broadening our range of services and enhancing performance.