⚡️ Quick Answer
To help manage who has access to you, there are a couple of settings you can apply to make sure certain people have access to you (or not). Adding friends gives the most access, blocking members gives the least.
🔑 Setup for Success
All parties must have an active Membership with THE COLLECTIVE by WatersAbove™
All actions are dependent on the personal settings of both parties. In other words, some actions may not be available to you IF the other member has disabled certain access permissions.
✅ Step-by-Step
💻 Web
To Add a Friend from their Profile
Visit app.watersabove.com)
Open PORTAL
Go to the profile of another Member (this can be done from numerous places within PORTAL)
Click 'Add Friend' (if available)
If not visible from the Button, check behind the 3-dot menu to the left. If not available there, this user's personal settings means you cannot send them a Friend Request.
To Add a Friend from their Profile Preview
When in OPEN PORTAL, EXPLORE, or OASIS, you can hover (on web) over their profile picture to pull up their profile Preview.
Hover over their profile
Click "Add Friend"
To Block another Member from their Profile:
Go to the member's profile
Click the three-dot menu
Click Block User
To Block another Member from somewhere else:
Find a message made by that member
Click the three-dot menu
Click Block User
If needed, you can also Search for a member to find a short-cut to their Profile
What Happens Next?
If you are now Friends
You may now Direct Message each other if one or both of you have the Privacy Setting of "Accept Direct Messages from Friends Only" toggled ON
Their posts will now appear (highlighted) in your OPEN PORTAL
If you just blocked a Member
You can send a friend request
The person you blocked cannot send a friend request
You cannot see the blocked persons profile or public posts
The person you blocked cannot see your profile or public posts
You cannot send them a DM (although DM history remains)
The person you blocked cannot send a DM
You both can search for each other, but cannot view profiles.
Only you can "unblock"
❓Frequently Asked Questions
Coming Soon!
🙋 Need More Help?
If you have additional questions, please contact support and we’ll help you out!
📖 Glossary
Friend—By sending a friend request and accepting friend requests, you allow those members to view your profile (if it's Private), send Direct Messages (if only allowing DMs from Friends-only), and have that member's posts appear in MY-PORTAL.
Blocked—Inside PORTAL you have the ability to block another member. This will prevent that member from sending a friend requests, viewing each other's profiles or public posts. You can no longer send direct messages.
🔗 Recommended Resources
• Navigating the App
• Community Moderation
• Community Guidelines
• Editing MY-PORTAL