We're Here to Help!
There may be a couple of reasons your payment was not completed:
The checkout session timed-out.
If you left for a while and came back to the checkout page, it will not process.
→ Please start a brand new session by visiting our Pricing Page
Card Declines -or- Insufficient Funds
You may have used an expired card or entered information incorrectly. Your card may have been declined due to insufficient funds.
→ Check to ensure all information is up-to-date and eligible for making purchases.
Browser Issues
VPN's and Ad-Blockers can often disrupt the checkout process.
→ Please turn them OFF before continuing.
Incorrect Billing
The mailing address you provided might not match the records at your financial institution.
→ You may need to update your mailing address directly on their site before continuing.
Financial Institution Settings
The transaction might have been declined or flagged if settings are not up-to-date.
→ Go directly to you financial institution's website to 'enable foreign transactions'
If you have any questions, don't hesitate to reach out to support@watersaboveuniversity.com