⚡️ Quick Answer
If you are stuck, please refresh the page or close the browser to begin a fresh session. You may utilize the Forgot Password flow as well to expedite the process.
If you are locked out (e.g., hitting a paywall) please doublecheck you are using the same email you made the purchase with—or updated your account to—and that there are no typos.
🔑 Setup for Success
You must have access to the email address inbox of your account
Turn off any VPN's or ad-blockers
Clear cache and cookie history or try in an incognito browser
Try logging in via another browser (e.g., Safari or Chrome)
⚠️ If you did not complete all the required steps while Creating Your Account, you will not be able to move forward until those are complete.
❓Frequently Asked Questions
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1️⃣ I cannot remember my password
1️⃣ I cannot remember my password
If you have lost your password, you may complete the Forgot Password flow. See the most up-to-date details in the article linked above.
2️⃣ I cannot remember the email I used to Sign-Up
2️⃣ I cannot remember the email I used to Sign-Up
Search for an email from support@watersaboveuniversity.com in your available email inboxes. You should see a purchase confirmation sent to the email we have on file. If you have searched all inboxes and still cannot find your receipt. Reach out to support@watersaboveuniversity.com for assistance.
🙋 Need More Help?
If you have additional questions, please contact support and we’ll help you out!
📖 Glossary
THE COLLECTIVE by WatersAbove— The name of the membership-only Community hosted on the WatersAbove™ Platform and Mobile App.
🔗 Recommended Resources
• Forgot Password
• Community Guidelines
• Canceling Your Membership