⚡️ Quick Answer
If you are stuck, please refresh the page or close the browser to begin a fresh session. You may utilize the Forgot Password flow as well to expedite the process.
If you are locked out (e.g., hitting a paywall) please doublecheck you are using the same email you made the purchase with—or updated your account to—and that there are no typos.
Trying to Access Discord for Patreon Instead?
This is a separate experience and membership and the most accurate and up-to-date troubleshooting steps to troubleshoot Discord / Patreon Issues can be found here:
1. Getting Discord Access
Read below to continue troubleshooting to access the WatersAbove® Platform at app.watersabove.com
🔑 Setup for Success
You must have access to the email address inbox of your account
Turn off any VPN's or ad-blockers
Clear cache and cookie history or try in an incognito browser
Try logging in via another browser (e.g., Safari or Chrome)
⚠️ If you did not complete all the required steps while Creating Your Account, you will not be able to move forward until those are complete.
❓Frequently Asked Questions
Toggle for answers
1️⃣ I cannot remember my password
1️⃣ I cannot remember my password
If you have lost your password, you may complete the Forgot Password flow. See the most up-to-date details in the article linked above.
2️⃣ I cannot remember the email I used to Sign-Up
2️⃣ I cannot remember the email I used to Sign-Up
Search for an email from support@watersaboveuniversity.com in your available email inboxes. You should see a purchase confirmation sent to the email we have on file. If you have searched all inboxes and still cannot find your receipt. Reach out to support@watersaboveuniversity.com for assistance.
🙋 Need More Help?
If you have additional questions, please contact support and we’ll help you out!
🔗 Recommended Resources
• Forgot Password
• Community Guidelines
• Canceling Your Membership