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Can I create a team if I already have a personal account?

Written by Olesia
Updated over 3 months ago

Unfortunately, if your subscription was purchased through the App Store, it's not possible to switch directly to a team account. In this case, we recommend the following steps:

  1. Cancel your current subscription by going to https://subscriptions.instories.com/, selecting our app, and ending your existing subscription.

  2. Submit a refund request on the website reportaproblem.apple.com.

  3. Once the refund is approved, you’ll be able to purchase a team subscription on our website: https://instories.com/.

If you already have projects saved in the app, after creating or joining the team you will still have access to see and edit your projects in the app. No worries! 💜

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