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Commonly Asked Questions
49 articles
What happens if I decide not to renew my Bold Penguin Terminal subscription?
Do we have a Bold Penguin agency code?
Is there an option to create a link from my website where I can have the end user begin to fill out the
application?
How do I pull a report of my active policies?
Does an annual subscription follow the calendar year or from my sign-up date?
Are Bold Penguin sub-appointments an additional cost above and beyond the Terminal subscription?
I am interested in the Exchange and/or Storefront. How do I receive more information on these products?
Can we use a Premium Finance company for policies bound through Bold Penguin sub-appointments?
Is there a Bold Penguin mobile app?
Am I able to quote personal lines on the Terminal?
How do I add a new user to the Terminal?
How do I update my payment information for my Terminal subscription?
Can I add broker or policy fees?
Cancelling your Bold Penguin Terminal
Bold Penguin Terminal FAQsAll of your Frequently Asked Questions
If I don't have a direct appointment with a carrier, can I quote with those carriers on the Terminal?
Do you offer a way to download Acord forms?
If I have specific underwriting questions or questions about why a risk was declined, whom should I contact?
Does receiving a quote option from a carrier on the Terminal block the market?
Are policies written through Bold Penguin sub-appointed carriers Direct Bill or Agency Bill?
I entered a risk into the Terminal and got an "out-of-appetite" message, only to get a quote on the carrier's portal. Why?
How do I access a carrier I’m sub-appointed with?
When quoting with NEXT, why did I receive the error, "Agent is not allowed in state?"
What are the E&O requirements for writing business through a Bold Penguin sub-appointment?
If we terminate our Bold Penguin Terminal subscription, what happens to our renewals? Do we continue to receive commissions?
What happens if we get a direct appointment with a carrier we first had a sub-appointment with
through Bold Penguin?
Do we have any limits in the coverage provided through sub-appointments compared to a direct
appointment?
Do we have to go through a separate appointment process for each carrier?
If I already have a sub-appointment through another wholesaler, can I use that sub-appointment to quote that carrier on the Terminal?
Who handles policy servicing?
If we don't have appointments in certain states, can we access other states through Bold Penguin?
Are there any profit-sharing bonuses for hitting annual targets or loss ratio penalties?
Are there any production requirements for sub-appointed carriers?
How can I access carrier policy forms?
What is the process for policy renewals?
How to become appointed with RT Specialty
How do I get a direct appointment with a carrier on the Bold Penguin Terminal?
How do I add other carriers to the Terminal besides those I requested initially?
How many admitted carriers are on the Bold Penguin Terminal?
How do I add a new user to quote with my Coterie sub-appointment?
How to create a Hiscox account