Winning a bet in betting or gambling is undoubtedly an exciting moment. However, that joy turns into worry when you see that the game is over and you have won, but the winnings haven't been added to your wallet yet.
1. How long does it take to receive the money? (Settlement Time)
Generally, bets are settled, and results are updated within 5 to 30 minutes after an event or game finishes.
Live Betting (In-Play): For live games, results are often settled during breaks (like Half Time) when the market is sure about the outcome.
So, please do not worry if you don't receive the money immediately after the game ends; wait at least 30 minutes.
2. Why is the Bet ID important?
The key to solving the problem is the 'Bet ID'. This is a unique identifier or identification number assigned to a specific bet.
It helps track your betting history, win/loss status, and results.
Whether it is Casino, Slots, Crash, Fishing, or Sports—this ID is the proof of your bet for any game.
3. What to do for Casino and General Games
If you have played Casino, Slots, Table Games, Crash, Fishing, Arcade, or Lottery games and haven't received the money, please check your betting history.
Steps:
Login to your Baji account.
Click on the 'Profile' option.
Select 'Betting Records'.
View your betting history and status (Win/Loss) from here.
4. Solution for Sports Betting (Cricket/Football)
If the winnings are not showing in sports markets like Cricket or Football, you must provide the following two pieces of information when contacting Customer Support:
Your User ID: Your account name or number.
Bet ID: The number of the specific bet you are facing issues with.
5. How to find the Sports Bet ID?
Many people face trouble finding the Bet ID in the sports section. Here is a simple solution:
Get Our Help
If you still find that you haven't received the money after checking the above steps, please feel free to contact our Customer Support. If you provide us with your User ID and Bet ID, we will resolve your issue quickly.