Carer Schedule, Breaks and Night Time Disturbances
This resource is designed to provide you, our valued carers, with detailed information and guidance on policies related to your work schedules, break entitlements, and procedures for handling night time disturbances. Here, you'll find answers to common questions and scenarios that might arise during your caregiving duties, ensuring you are well-informed and equipped to manage your work effectively and comfortably.
What is my working rota?
What happens if I need to change my rota?
What are my working hours?
What happens if I can't go to a package?
What support is available if I need to take a break during my shift and the care recipient can’t be left alone?
How are my breaks managed and monitored?
What is the process if I have a medical appointment?
What should I do if I'm disturbed during the night more than the policy allows or I have been unable to take my break?
Will I be paid for additional hours worked?
How can I contribute to minimising night-time disturbances?
How do I report additional hours worked that fall outside of my daily average hours and were not pre-agreed within the care plan?
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