Working on a package with your carer handbook
Everything you need to know on how we support you once you are working on a package and our expectations of you
Communicating effectively with the elderly
The Health Questionnaire form
What is my food allowance?
Can I contact another carer outside of their working hours?
What support does edyn care offer?
Can I get post delivered to a care recipient's property?
How do I raise a concern or complaint?
What happens and how do I report if my care recipient has an event?
Can I leave personal items at care recipient's property?
How do I report changes in my care recipient's care needs?
How and when do I hand over to another carer?
I need to update my contact details. Where should I send them?
Daily cleaning hacks
10 activities to keep your elderly client engaged and full of life
A day in the life of a live-in carer
ID badges
What is my working rota?
What happens if I need to change my rota?
What are my working hours?
What happens if I can't go to a package?
What support is available if I need to take a break during my shift and the care recipient can’t be left alone?
How are my breaks managed and monitored?
What is the process if I have a medical appointment?
What should I do if I'm disturbed during the night more than the policy allows or I have been unable to take my break?
Will I be paid for additional hours worked?
How can I contribute to minimising night-time disturbances?
How do I report additional hours worked that fall outside of my daily average hours and were not pre-agreed within the care plan?
Top tips for organising your travel to packages
What is a disciplinary and what happens if I get one?
Is PPE provided and how do I order it?
What quality assurance checks does edyn care complete?
When and how do I submit quality assurance documents?
How do I know which quality assurance documents I need to complete?
How do I administer and record medication?
How do I receive and store medication?
How do I order more quality assurance charts?
How do I dispose of medication safely?
What is a topical medication and how do I administer?
Common MAR chart errors to watch out for
How do I report changes in medication?
What is a Controlled Drug (CD) and how do I administer it?
What is P.R.N or "when required" medication and how do I administer it?
List of Controlled Drugs
Body Map Chart
PRN protocol + MAR record
Medication Control Categories