Before your drivers move to EEVEE, the agreement that manages your chargers and charge cards today has to be ended or changed. How that works depends on one question: who did you sign with?
Two common setups
| Directly with a charging provider | Through your lease company |
How it works | You have your own contract with a charge point operator (CPO) or charging provider. They installed and manage the home chargers, supply the charge cards and often handle the home charging reimbursement. | Charging is part of your lease contract or an add-on to it. The lease company uses a charging supplier as a subcontractor for chargers, cards and reimbursement. |
Your contract party | The charging provider | The lease company, not the charging supplier |
Who you notify | The charging provider | The lease company, which then instructs its supplier |
Typical scope | One framework agreement for the whole fleet | Often arranged per vehicle or per lease contract |
Good to know: in the lease setup, the charging supplier usually cannot change or end anything without an instruction from the lease company. Talking to the supplier directly often slows things down.
Review your agreement first
The best way to make the switch run smoothly is to review the contractual and operational terms of your current agreement before you give notice. Check these points:
Contract
Term and notice period: the minimum term, the notice period, the end date and whether the contract renews automatically.
Scope: one framework agreement, or separate terms per vehicle, driver or lease contract.
Exit costs: early termination fees, remaining subscription fees or administrative costs.
Home chargers
Ownership: are the chargers owned by your company, the driver, the provider or the lease company? Are they rented, or still being paid off in monthly instalments?
What happens at the end: can the charger stay at the driver's home, is there a buy-out price, or does it have to be removed?
Management and access: who controls the charger's backend today, and will they release it or switch it to plug & charge? Ask whether this is free, and whether a SIM card subscription is linked to the charger.
Maintenance and warranty: what cover remains once the charger is no longer managed by the provider?
Charge cards and reimbursement
Charge cards: how and when the cards are deactivated, and whether there are costs.
Last reimbursement: which month the provider still reimburses, so there is no gap and no double payment when EEVEE takes over.
Data: ask for an export of past charging sessions and reimbursements for your records.
Step by step
Collect your contracts and make an inventory: per driver, the charger brand and model, who owns it, and the charge cards in use.
Review the terms with the checklist above and note the notice period and end date.
Choose a switchover date that matches the data registration start date in EEVEE.
Notify your contract party in writing: the charging provider, or your lease company. Ask for the release of the home chargers, the card deactivation date and the final settlement.
Arrange the chargers: switch them to plug & charge, or connect them to EEVEE CPMS if you need access control. Tip: while a charger is still online with the old backend, the old provider can often change its backend remotely, so ask before the connection is cut.
Inform your drivers about what changes and when. See Template: announcing the switch to your drivers.
Close off: check the final invoice and reimbursement, and store the data export.
We can help
EEVEE has experience with both setups, whether you signed with a charging provider directly or through a lease company. We can assist you through the whole process:
review the contractual and operational terms of your current agreement with you;
prepare the inventory of chargers, owners and charge cards;
plan the switchover date so there is no gap in charging or reimbursement;
coordinate the release of the home chargers and the move to plug & charge or EEVEE CPMS;
prepare the communication to your drivers.
Contact your EEVEE Customer Success contact or fleetsupport@eeveemobility.com to get started.
This article is general information. The terms of your own agreement always apply.