Skip to main content

4. Template: announcing the switch to your drivers

A ready-to-send email that tells drivers what changes and what they need to do.

Send this email to your drivers a few days before the EEVEE invitations go out. Replace the fields between square brackets.

How to use this template

  • Send it from fleet management or HR, so drivers recognise the sender.

  • Set the deadline at least two weeks after the invitations are sent.

  • Add an internal contact if drivers usually go to fleet management first.

Email template

Subject: We are switching to EEVEE Mobility for EV charging

Dear colleague,

As of [Date], [Company Name] is switching to EEVEE Mobility as our new partner for managing company EV and PHEV charging, including home charging reimbursements, public charging and workplace charging.

We are making this switch to offer you a more flexible driver experience and simpler reimbursement tracking.

What changes for you?

  • Flexibility in home charging: EEVEE Mobility registers energy directly from your vehicle's telematics. You can charge at home with any cable or wallbox available to you, even a standard 230V socket.

  • Automatic reimbursements: the kWh you charge at home are tracked automatically and your reimbursement is calculated from this data.

  • Deactivation of current cards: your [Current Provider] charge card will be deactivated once your vehicle is switched to EEVEE Mobility and you have received your new charge pass.

What do you need to do?

Please complete your setup before [Deadline Date], so your home charging reimbursements continue without interruption.

  1. Watch for the invitation: you will receive an email from talk@eeveemobility.com with step-by-step instructions.

  2. Create your account: download the EEVEE Mobility app or open the web platform, and sign up with the exact email address that received the invitation.

  3. Connect your vehicle: follow the instructions to link your car. Keep your VIN and current odometer reading at hand, as some brands need them.

  4. Mark your address: pin your home charging location on the map, so home sessions are recognised correctly.

  5. Add your IBAN: your home charging sessions are reimbursed to this account after the end of each month.

Support

Questions or problems during setup? Contact the EEVEE support team at talk@eeveemobility.com or via the EEVEE app. [Optional: or contact [Internal Contact / Department].]

Thank you for helping to make this transition a success.

Best regards,
[Your Name / Fleet Management / HR]
[Company Name]

Did this answer your question?