There are two ways to reset your password.
If you do not know the password anymore and are not logged in into the app you can click 'Forgot password' during log in.
If you are still logged in into your account, you can go to Settings ⚙️ - EEVEE account - Reset password. (as of version 2.3 of our app).
In both cases an email will be sent to the registered email address which will contain a link to change your password.
Did not receive an email?
You've probably heard this before: check your spam folder! 😉 Or try again!
Is the reset password link not working?
In some browsers, external plugins cause issues with our password link. Right click on the button in the email and then copy the URL to your clipboard. Open an incognito tab in your browser and paste the URL. Because this bypasses any plugin, this usually works without a problem. You can then set a new password.
Still having issues?
Write us at talk@eeveemobility.com or chat using the Intercom bubble on this page.