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Reasons Why a Program Does Not Appear on the Enroll Form
Reasons Why a Program Does Not Appear on the Enroll Form

Customers not seeing a Program? Find out why

Serena Edwards avatar
Written by Serena Edwards
Updated over 2 months ago

If your Customers are telling you that a Program they are trying to enroll in is not showing up on the Enroll Form, there may be a variety of reasons:

  1. The Location the Program is attached to is not published.

  2. The Program does not have the proper Location attached to it.

  3. The Enrollment Period may not be published.

  4. The Membership may not be published.

  5. There is no Class in the Program.

  6. There is no Capacity in the Class.

  7. The Class Capacity is maxed out (the Class is full).

  8. The "Enrollment ends on" date in the past.

  9. The Program may be private.

  10. The Embed Link may need to be redone.

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