When you separate the billing frequency, yes, you have to manually edit the Production Value line in the Work Order.

If you are invoicing For Every Work Order, the Production Value calculation is automatic. (By default the Production Value matches the amount for the Work Order total minus tax.)

Note If you add a service through the mobile app, the production value does not get updated in the Work Order. This also includes Work Orders that have a zero amount and that amount is updated by the tech using the mobile app. The Production Value needs to be updated manually in the web browser, if necessary. 

For more information about Production Value, see Production Value - what is it.

May 2017
Updated, June 2017

Article ID: 0136

Did this answer your question?