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How do I access the Jolly admin portal?

How to log in to the Jolly admin portal, what's in the left sidebar, and supported browsers.

For: All admins

Signing in

  1. Go to dashboard.jolly.com in a supported browser.

  2. Enter your work email address.

  3. We email you a six-digit code. Enter it to sign in.

There is no password. Jolly admin sign-in is passwordless, so there is nothing to remember and nothing to reset.

The first time you sign in

  • Use the exact email address your admin invitation was sent to. A different address won't be matched to your organization.

  • If you're already signed in to Jolly as a member in the same browser, sign out first - two sign-ins in one browser can conflict.

  • If no code arrives, check your spam folder, confirm you're using the address on your invitation, and then email support@jolly.com.

What's in the left sidebar

Which of these you can see, and whether you can change anything in them, depends on your role - see What are the admin roles in Jolly and what can each one do?

  • Home - recent activity, upcoming birthdays and anniversaries, and your transactions table

  • Wallet - points balance, every transaction, and funding history

  • Contacts - your employee directory, membership and adoption status, and individual point history

  • Campaigns - the automatic point campaigns running for your organization

  • Referrals - job postings and the referral pipeline

  • Surveys - build surveys and review responses

  • Attachments - files attached to sends and campaigns

  • Items - the reward items available to your organization

  • Intelligence (Beta) - adoption and survey analytics

  • Chatter (Beta) - post updates to your team, if it's switched on for your organization

  • Settings - Admins, Roles & Permissions, Groups, Contact Fields, Email Reports, Billing, Integrations, General and Security

  • Help - opens a Jolly support chat inside your dashboard

The Send Points button sits in the top right of every page for admins whose role can send.

Browser requirements

  • Recommended: Google Chrome (latest), Microsoft Edge (latest)

  • Supported: Firefox (latest), Safari (latest)

  • JavaScript must be enabled

  • Internet Explorer is not supported

Questions? Click Help in the left sidebar to start a chat with us. You can also email support@jolly.com (Mon-Fri, 9am-5pm ET; after-hours messages answered next business day).

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