About: Setup your surveys, maintain communications to provide support, reminding clinicians when and where they should be, tracking their progress and measuring their satisfaction through survey tools.
Steps: 3
When: O Week
Step 1 - Communication
Imagine it's your first week at a hospital, anxiety and uncertainty is high and your overwhelmed with information. What would ease your concerns to improve your experience?
Communicate helpful information to clinicians using mobile notifications (Announcement)
Link resources that they need to know how to access
Help on sending announcements
Example communication plan and templates
Focus on short communication to slowly drip feed useful information that has been discussed in 0-week and link to resources where possible!
Announcement | Message | When |
Welcome to (hospital name)
| We are excited to have you join us on your first day! Click the link below to this weeks orientation schedule.
Medical Education Team | Day 1 |
Orientation survey
| We hope you have enjoyed your first week at (Hospital name). Please fill out the attached survey to make orientation better for the next cohorts and tell us what else you need. | End of each day or first week |
Social invite | Well done on surviving your first week! Drinks/zoom catch up will be held at (location). | End of week 1 |
Top 5 resources for each department
| Remembering all orientation week information is tough! Here are some handy resources we think will help you | Week 2 |
Resource feedback
| Help make Med App a useful resource by providing feedback on what you need. Click the link to see how.
| Week 2 + |
Step 2 - O-Week activities and education sessions
Streamline all of your education and reporting through a centralised location. Use Events to easily schedule your online sessions, track attendance and reporting.
Generate evidence of attendance for accreditation and the new framework
Automated mobile reminders to clinicians for upcoming events
Scanning QR codes to quickly mark attendance - no manual transcriptions
Link your post education session surveys for topic and presenter feedback
Step 3 - Send or schedule surveys
In phase 1 we setup surveys, now it's time to distribute them to clinicians.
You can integrate this tool to link with education & training (events) with automated reminders or simply send via a mobile push notification.
We recommend you setup & send the following surveys:
Education - Post education session feedback on topics and presenters
Orientation - Understand and track how satisfied clinicians are with your orientation
Feedback - Find out what content is missing, enabling clinicians to do their job better and reduce their mistakes
How to use surveys
Finished
Well done for getting through your orientation! For some this will be your first, we appreciate all your hard work and effort to making this the best experience for incoming clinicians!
A reminder of why this matters
If you found this orientation resource useful or think it could be improved, let us know.