Basic Troubleshooting and Frequently Asked Questions Articles to help you get up and running quickly
SR
App Requiring Update
Troubleshooting an Issue in the OpsAnalitica Platform
Adjusting Time Out on Cooper Atkins Thermometers
FAQ
What is the Benefit of Making Store Accounts vs Individual User Accounts for Each Employee?
Why am I Not Able to Delete Users, Locations, or Questions on a Checklist?
What are the Different Ways That I can Set a User's Password?
Store Accounts
Clearing your browser Cache
Why can't my user see their location or checklists or reports?
Duplicate Email Addresses
Turning off Schedules for the Holidays
3rd Party Inspector OpsAnalitica Explainer Sheet
Checklist by Location - Pizza Hut Directions
New Reporting Updates
Configuring Your Notifications
Why Can't I See the Chatbot?
How do I change my password
Creating a Picture from the Internet
MDM Solution Requirements
Why you should always create new entities vs. trying to rename and reuse them.
White List URL's and Emails
Switching Orgs
Update a Completed Checklist Report
How Can I Purchase OpsAnalitica for My Business and What is the Cost?
Getting Started
Accessing the Platform
How do I Select my Location?
Inspector Module Overview
Accessing OpsAnalitica on a Computer
How do I Access my Inspection Reports?
How Can I Enable Location Services on Google Chrome?
How do I Download the Data From a Report?
What are Pending Checklists?
How do I Print a Report?
How do I Reset My Password?
How can I Share My Reports?
Where Can I Find the Comments From the Critical Violations Report?
Can I Use Excel to Upload a Checklist?
How Can I Check if I am Connected to WIFI?
Why Can't a User Log Into the App?
How Will I Know If A Bluetooth Thermometer was Used?
How Does OpsAnalitica Work and How Can I set up a Demo?
How do I Configure My Notifications?
What is the Difference Between User and Store Email Accounts?
What if I Still Haven't Received my Reset Password Email?
How Can I Figure Out What Version of the App I'm On?
What do I do if I Answered a Question but the App Still Says It's Required?
What Bluetooth Thermometers do You Support?
Why Can't I See My Checklists?
Am I able to Filter a Checklist to a Specific Person or Role?
Why am I Not Getting Credit for My Checklist?
Am I Able to Change a Question Type?
How do I Delete a Category?
Why are Some of My Categories Not Saving?
Why am I Getting a Notification to Update iOS App?
Why am I Getting an Invalid Token Error When I’m Trying to Set my Password?
Can you Resend User Login Info?
How do I Add a Photo Question to a Checklist?
Why is the System Moving Slower than Normal While Making My Checklist?
What are Site Inspections?
Why am I Losing Points Because an Item is "Too Cold"?
Can you Change an Answer?
How do I Sync a Pending Checklist?
Why Can't I Find My Submitted Checklists?
OpsAnalitica Compression Rate
Working Offline
Monthly Admin User Group Meetings