Before you start
To use the Solarplaza app, you must:
Have a Solarplaza user account
Use the same email address that was used for your event registration
Have completed your account activation
If someone else registered you for the event, you'll still need to create your own Solarplaza user account using the exact email address they used when registering you.
Check your login details
The Solarplaza app uses the same login credentials as the Solarplaza website.
Make sure you are:
Using the correct email address
Using the correct password
Connected to the internet
Running the latest version of the app
If you've forgotten your password, reset it using the Reset Password page.
Don't have a Solarplaza account?
Create one by visiting: https://www.solarplaza.com/login
When creating your account:
Use the same business email address used for your event registration.
Avoid generic email addresses such as Gmail or Outlook where possible.
Do not use generic email prefixes such as info@, support@, or admin@.
Still can't log in?
If you've completed the steps above and are still unable to access the app, please contact our Solarplaza Support Team at support@solarplaza.com.
To help us investigate, include:
Your registered email address
The event you're attending
A description of the problem
A screenshot of any error message (if available)
To help you along, attached is a quick guide (Solarplaza App Instructions 2026) on how to access and use our Event App & Meeting Tool, where you can connect with other participants, schedule meetings, and access event content.