In some cases we may be able to offer an alternative to a refund, such as a credit note against your order or applying the value toward another option, depending on the circumstances. This is not an automatic entitlement and is handled by our team on a case-by-case basis.
If you would like to explore this, please contact our Solarplaza Support Team at support@solarplaza.com with the event name and your registration details. We'll review your request against the event's Terms & Conditions and let you know whether your request has been approved and what the next steps are.
Note: A credit note is a credit issued against your order that may be applied to a future purchase, subject to approval.