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Can I cancel an add-on while keeping my event registration?

Discover how extras like workshops or dinners are handled separately from tickets and how refund eligibility depends on terms and timing.

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Written by Info Solarplaza

In many cases, yes. Add-ons (such as a networking dinner, workshop or other extra) can be discussed separately from your main event registration, so it is often possible to cancel an add-on while keeping your conference ticket. As with tickets, whether the add-on fee can be refunded depends on our terms and conditions and any applicable deadline, so this is reviewed case-by-case.

How to cancel an add-on

  1. Contact our Solarplaza Support Team at support@solarplaza.com with the event name and your registration details

  2. Tell us which add-on you would like to cancel (for example, a networking dinner or workshop)

  3. Our team will review your request in line with the applicable Terms & Conditions

  4. We'll let you know whether the add-on can be cancelled and whether a refund is available

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