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How to request a refund

Learn how to request a refund, when refunds may be available, and what information you need to submit your request.

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Written by Info Solarplaza
  1. Review the event's Terms & Conditions to understand the applicable refund policy

  2. Contact our Solarplaza Support Team at support@solarplaza.com with your event name and registration details

  3. Explain the reason for your refund request

  4. Our team will review your request on a case-by-case basis and let you know the outcome

Note: Refunds are not guaranteed. If you can no longer attend, transferring your ticket to a colleague is often the quickest and most reliable alternative.

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