Skip to main content

What happens if I do not attend the event?

Discover how no-shows are handled, why refunds are not available in these cases, and how transferring your ticket in advance can help avoid losing your registration value.

I
Written by Info Solarplaza

If you are unable to attend and do not cancel or transfer your ticket in advance, the registration is treated as a no-show. No-shows are not eligible for a refund, and partial attendance does not qualify for a partial refund either. To avoid losing the value of your ticket, we strongly recommend either transferring it to a colleague (up to 3 days before the event) or contacting us as early as possible to discuss your options.

Note: A no-show is when a registered attendee does not attend the event and has not cancelled or transferred their registration beforehand.

Did this answer your question?